Member Accounting Specialist

Community Care, Inc.•Brookfield, WI

72d•Onsite

About The Position

Community Care is hiring a Member Accounts Specialist who enjoys team collaboration, community-based work, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a full-time opportunity at our Brookfield office.

Requirements

Education: High School Diploma required
Experience: A minimum of 2 years of bookkeeping or billing related work experience required. Experience preferably in a health insurance setting.
The ideal candidate has proven experience in billing and accounts receivable with a solid understanding of basic bookkeeping principles.
Completes accurate invoicing and account adjustments.
Uses MS Excel to create and maintain AR spreadsheets.
Researches and resolves billing discrepancies.
Performs collection calls in a timely and professional manner.
Reviews aging.
Provides exemplary customer service.
Travel: Occasional local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage.
Hours: Monday - Friday 8:00AM - 4:30PM

Responsibilities

invoicing PACE/Partnership and Family Care members for Room & Board, Cost Share, Spend-down and Patient Liability obligations
Calculates and records expected revenue, and resolves any discrepancies
Monitors aging and escalates issues to management
Provides customer service to members and their representatives, and also to internal departments.
Performs collection calls in a timely and professional manner.
Reviews aging
Provides exemplary customer service