Megasys Operations Supervisor

Merck•Santa Clara, CA

7d•Onsite

About The Position

The MEGASYS® Operations Supervisor oversees technicians’ daily activities that ensure the supply of chemicals and gases used in semiconductor manufacturing. The role coordinates and supports total gas and chemical management projects, including operations scheduling, execution, and completion, and serves as a key customer interface for operations. It offers an opportunity to contribute to an expanding business through customer service and reliable execution. Candidates should be open to travel and mobility; nationwide opportunities and potential relocation options may be available for qualified candidates. The position is a day shift, Monday through Friday, with flexibility to cover off-shifts as needed. Work authorization sponsorship is not offered; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in any discipline and at least 2 years of experience in a semiconductor, chemical, or other manufacturing setting; or a high school diploma or GED and at least 8 years of experience in one of these settings.
At least 1 year of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
Eligible to work in the United States; the role does not offer work authorization sponsorship.
Willingness to travel and be mobile.
Ability to work the day shift Monday through Friday and provide off-shift coverage as needed.

Nice To Haves

Bachelor’s degree in an engineering or chemical science discipline.
At least 3 years of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
Experience with MAXIMO or other maintenance database systems.
Demonstrated coaching, mentoring, and team-building skills.
Knowledge of gas and chemical systems and SEMI construction standards.
Proficiency with Microsoft applications such as SharePoint, Excel, Word, and PowerPoint, and Adobe Acrobat.
For veterans, hands-on mechanical skill sets and experience from any branch or MOS are encouraged.

Responsibilities

Promote a safety-first culture through safety communications and team interaction, supporting zero safety and quality targets.
Supervise BSP safety processes and requirements for shifts and assigned employees, including spot checks.
Drive continuous improvement and implement operational changes based on site needs and critical metrics across shifts.
Reinforce shift-change responsibilities and ensure accurate, effective handoffs covering customer expectations and project deadlines.
Serve as the main customer contact for operations and project activities.
Ensure sustaining activities are completed accurately to prevent gas or chemical interruptions.
Communicate customer activity, including delayed service requests, equipment reset status, and action-item completion.
Train and certify technicians to meet the proficiency required for service within each skill area and scope of work.
Complete preventive and corrective maintenance and maintain ownership of the non-conforming events database (MAXIMO).
Maintain online systems to address operational concerns promptly and reduce downtime.
Conduct 8D investigations, perform root-cause investigations, and develop and close action items.
Monitor and report equipment or service excursions and escalate appropriately to the customer.
Maintain the online shift schedule, supervise attendance and performance-related issues, and deliver employee feedback as recommended or required.