Megasys Operations Supervisor

Merck • Austin, TX

3d • Onsite

About The Position

The MEGASYS® Operations Supervisor oversees technicians’ daily activities to ensure the supply of chemicals and gases needed for semiconductor manufacturing. The role coordinates and supports total gas and chemical management projects, including operations scheduling, execution, and completion, and serves as a key customer interface for operations. The position is a day shift role, Monday through Friday, with flexibility to cover off-shift as needed. Travel and mobility are expected to be open options, and relocation may be possible for suitable candidates. The role does not offer work authorization sponsorship; external applicants must be eligible to work in the United States.

The supervisor promotes safe, high-quality operations and continuous improvement, ensures effective shift handoffs, trains and certifies technicians, and supports maintenance and investigations. This position is part of a dynamic and expanding semiconductor services business providing on-site management of gases, chemicals, and slurries.

Requirements

• Bachelor’s degree in any discipline and at least 2 years of experience in a semiconductor, chemical, or other manufacturing setting; or a high school diploma or GED and at least 8 years of experience in such a setting.
• At least 1 year of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
• Must be eligible to work in the United States; work authorization sponsorship is not offered.
• Open to travel and mobility.

Nice To Haves

• Bachelor’s degree in an engineering or chemical science discipline.
• At least 3 years of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
• Experience with MAXIMO or other maintenance database systems.
• Demonstrated coaching, mentoring, and team-building skills.
• Knowledge of gas and chemical systems and SEMI construction standards.
• Proficiency with Microsoft SharePoint, Excel, Word, and PowerPoint, and Adobe Acrobat.
• Veterans from any branch or MOS with hands-on mechanical skill sets are encouraged to apply.

Responsibilities

• Promote a safety-first culture through ongoing safety communication and team interaction to meet safety and quality targets.
• Supervise BSP safety processes and requirements for shifts and assigned employees, including spot checks.
• Drive continuous improvement and implement operational changes based on site needs and critical metrics.
• Ensure changes are communicated and followed across shifts, and reinforce shift-change responsibilities for accurate handoffs of customer expectations and project deadlines.
• Serve as the main customer contact for operations and project activities.
• Ensure sustaining activities are completed accurately and prevent gas or chemical interruptions.
• Communicate customer activity, including delayed service requests, equipment reset status, and completion of action items.
• Train and certify technicians to the proficiency required for service in each skill area within the scope of work.
• Complete preventative and corrective maintenance and manage the non-conforming events database (MAXIMO).
• Maintain online systems to address operational concerns promptly and reduce downtime.
• Conduct 8D investigations, perform root-cause investigations, and develop and close action items.
• Monitor and report equipment or service excursions and escalate appropriately to the customer.
• Maintain the online shift schedule, supervise attendance and performance matters, and provide employee feedback as recommended or required.

Benefits

• Comprehensive paid on-the-job training program.
• Starting vacation allowance of 3 weeks.
• 401(k) match program of 6%.
• Medical, dental, and vision benefit coverage beginning on the first day of employment.
• Tuition assistance program.
• Health insurance, paid time off (PTO), and retirement contributions.
• Position may be eligible for sales or performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager