Megasys Operations Supervisor

The businesses of Merck KGaA, Darmstadt, Germany•Austin, TX

3d•$86,000 - $129,000

About The Position

The MEGASYS® Operations Supervisor oversees technicians’ daily activities to ensure the supply of chemicals and gases needed for semiconductor manufacturing. The role coordinates and supports total gas and chemical management projects, including operational scheduling, execution, and completion, and serves as a key customer interface for operations. The supervisor promotes safety and quality, drives continuous improvement across shifts, ensures clear shift handoffs, trains and certifies technicians, and supports maintenance and problem-solving activities. This is a day-shift role, Monday through Friday, with flexibility to cover off-shifts as needed. Nationwide opportunities may be available for candidates open to travel and mobility, with potential relocation options for suitable candidates. Work authorization sponsorship is not offered; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in any discipline and at least 2 years of experience in a semiconductor, chemical, or other manufacturing setting; OR a high school diploma or GED and at least 8 years of experience in such a setting.
At least 1 year of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
Eligible to work in the United States; work authorization sponsorship is not offered.

Nice To Haves

Bachelor’s degree in an engineering or chemical science discipline.
At least 3 years of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
Experience with MAXIMO or other maintenance database systems.
Demonstrated coaching, mentoring, and team-building skills.
Knowledge of gas and chemical systems and SEMI construction standards.
Proficiency with Microsoft applications such as SharePoint, Excel, Word, and PowerPoint, and Adobe Acrobat.
Openness to travel and mobility; relocation may be available for suitable candidates.
Military veterans from any branch or MOS with hands-on mechanical skill sets are encouraged to apply.

Responsibilities

Promote a safety-first culture through regular safety communication and team interaction, and supervise safety processes and requirements for shifts and assigned employees.
Drive continuous improvement and implement operational changes across shifts, ensuring teams are notified of and comply with changes.
Reinforce shift-change responsibilities and ensure accurate handoffs of customer expectations and project deadlines.
Serve as the main customer contact for operations and project activities.
Ensure sustaining activities are completed accurately and work to prevent gas or chemical interruptions.
Communicate customer activity, including delayed service requests, equipment reset status, and completion of action items.
Train and certify technicians to the proficiency required for service in each skill area within the scope of work.
Perform preventative and corrective maintenance and manage non-conforming events in the MAXIMO database.
Maintain online systems and address operational concerns promptly to reduce downtime.
Conduct 8D investigations, perform root-cause investigations, and develop and close action items.
Monitor and report equipment or service excursions and escalate them appropriately to the customer.
Maintain the online shift schedule, supervise attendance and performance-related issues, and deliver employee feedback as recommended or required.