Megasys Operations Supervisor

The businesses of Merck KGaA, Darmstadt, Germany•Santa Clara, CA
•$100,200 - $150,200•Onsite

About The Position

The MEGASYS® Operations Supervisor oversees technicians’ daily activities to help ensure the supply of chemicals and gases used in semiconductor manufacturing. The role coordinates and supports total gas and chemical management projects, operations scheduling, execution, and completion, and serves as a key customer interface for operations. The supervisor contributes to exceptional service and flawless execution in a dynamic, expanding business, with opportunities nationwide for candidates open to travel and mobility. Potential relocation options may be available for the right candidates. This is a day-shift position, Monday through Friday, with flexibility to cover off-shift as needed. The position leads safety and quality practices, supports operational improvements and shift handoffs, coordinates customer and project communications, trains and certifies technicians, and maintains operational and maintenance systems. It also includes preventive and corrective maintenance, investigation of non-conforming events and service or equipment excursions, and oversight of employee attendance and performance-related issues.

Requirements

  • Bachelor’s degree in any discipline and at least 2 years of experience in a semiconductor, chemical, or other manufacturing setting; alternatively, a high school diploma or GED and at least 8 years of such experience.
  • At least 1 year of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
  • Eligible to work in the United States; work authorization sponsorship is not offered.
  • Ability to work day shift Monday through Friday and flexibility to cover off-shift as needed.

Nice To Haves

  • Bachelor’s degree in an engineering or chemical science discipline.
  • At least 3 years of demonstrated leadership, mentorship, coaching, team-building, or supervisory experience in an electronics or chemical manufacturing setting.
  • Experience with MAXIMO or other maintenance database systems.
  • Demonstrated coaching, mentoring, and team-building skills.
  • Knowledge of gas and chemical systems and SEMI construction standards.
  • Proficiency with Microsoft applications such as SharePoint, Excel, Word, and PowerPoint, and Adobe Acrobat.
  • Openness to travel and mobility; potential relocation options may be available for the right candidates.
  • Military veterans with hands-on mechanical skill sets are encouraged to apply.

Responsibilities

  • Promote a safety-first culture through safety messages, communications, and team interaction, supporting safety and quality targets; supervise BSP safety processes and requirements for shifts and assigned employees through spot checks.
  • Drive continuous improvement by making operational changes based on site needs and critical metrics, implementing changes across shifts, and promoting change notification and compliance.
  • Reinforce shift-change responsibilities and ensure accurate, complete handoffs of customer expectations and project deadlines.
  • Serve as the main customer contact for operations and project activities.
  • Drive accurate completion of sustaining activities to prevent gas or chemical interruptions.
  • Communicate customer activity, including delayed service requests, equipment reset status, and action-item completion.
  • Train and certify technicians to achieve the proficiency required for service in each skill area within the scope of work.
  • Perform preventive and corrective maintenance and maintain ownership of the non-conforming events database (MAXIMO).
  • Maintain online systems to address operational concerns promptly and reduce downtime.
  • Conduct 8D investigations using the 8D problem-solving format, perform root-cause investigations, and develop and close action items.
  • Monitor and report equipment or service excursions and escalate them appropriately to the customer.
  • Maintain the online shift schedule, supervise attendance and performance-related issues, and deliver employee feedback as recommended or required.

Benefits

  • Comprehensive, paid on-the-job training program.
  • Starting vacation allowance of 3 weeks.
  • 6% 401(k) match program.
  • Medical, dental, and vision coverage starting on the first day of employment.
  • Tuition assistance program.
  • Position may be eligible for sales- or performance-based bonuses.
  • Paid time off (PTO).
  • Retirement contributions.
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