Megapack Field Technician - Memphis

xAI•Memphis, MS

19d•Onsite

About The Position

SpaceXSI is seeking a hands-on, safety-focused Megapack Field Technician to support operation, maintenance, and expansion of its Megapack energy storage fleet powering AI infrastructure in Memphis. The technician owns the fleet’s low-voltage systems, supports daily medium-voltage switching, and helps manage construction and commissioning across multiple sites. The role works directly with the Energy Storage Asset Manager and is full-time, onsite in Memphis, Tennessee, with regular travel between Memphis-area sites.

Requirements

At least 3 years of field service, commissioning, or maintenance experience on utility-scale battery energy storage systems (BESS) or comparable power infrastructure.
Hands-on experience with low-voltage AC/DC electrical systems, breakers, and terminations, including safe isolation and verification of energy states.
Working knowledge of NFPA 70E, arc flash safety, and lockout/tagout procedures.
Ability to read and work from electrical drawings, single-line diagrams, and equipment documentation.
Strong communication and organizational skills, including the ability to coordinate multiple contractors and vendors in the field.
Comfort working onsite in an industrial/data center and active construction environment.
Available to work evenings and weekends and provide on-call support for urgent operational issues and planned outages.
Ability to lift 50+ pounds, climb, and work at heights and in confined spaces as required.
Valid driver’s license and ability to travel between Memphis-area sites.
Subject to pre-employment and annual post-employment background checks.

Nice To Haves

Utility-scale BESS field service experience, preferably with Megapack, including Megapack 2 / 2XL installation, commissioning, service, and troubleshooting.
Experience with OEM service and diagnostic tools, firmware updates, and site controller workflows.
Experience supporting medium-voltage switching operations, string energization, or utility/data center switching programs.
Construction management or field engineering experience, including contractor oversight, QA/QC, punch lists, and Procore or similar platforms.
Familiarity with pad-mount transformers, medium-voltage cable and terminations, and fire protection standards for energy storage.
Previous experience in 24/7 operational environments with on-call responsibilities.

Responsibilities

Own the low-voltage side of the Megapack fleet, including AC and DC low-voltage systems, 480V auxiliary power, breakers, and terminations.
Perform Megapack enable/disable, isolation, and return-to-service procedures for maintenance, switching, and construction activities.
Troubleshoot Megapack-side field faults and alarms; gather logs, data, and photos; and coordinate resolution with OEM field service and support engineering.
Serve as the onsite point of contact for Tesla Field Service technicians, coordinating access, isolations, and work scope.
Support daily medium-voltage switching plans, including de-energizing and re-energizing Megapack strings with electricians, testing contractors, and site operations.
Perform and verify lockout/tagout and maintain switching and isolation records according to site safety procedures.
Oversee electrical and civil contractors and verify work against drawings, specifications, and schedules.
Check the quality of low- and medium-voltage terminations, installations, and repairs, and document findings for correction and closeout.
Coordinate installation and commissioning of new Megapack deployments and their integration with SpaceXSI facilities.
Build, track, and close out punch lists, including field verification before closure.
Use drawings, single-line diagrams, and project management platforms such as Procore to track RFIs, submittals, and site issues.
Support transformer issue intake and documentation, and assist with dehumidification and environmental controls during outages and construction.
Conduct routine site walks and inspections to identify safety, reliability, and serviceability issues.
Maintain accurate records of field work, switching activity, service events, and equipment status.
Ensure compliance with safety protocols, NFPA 70E requirements, manufacturer guidelines, and local regulations.
Provide on-call support for urgent operational and maintenance issues as required.