Meeting Planner/ Pharma

American Express Global Business Travel
•$55,300 - $102,700

About The Position

Amex GBT is seeking a pharmaceutical Event Planner to work with clients to understand and deliver on their meeting program goals. In collaboration with the team, the planner leads program planning from contract execution through final billing and provides customer service across travel programs. The position includes coordinating logistics, vendor relationships, program budgets, registration, onsite event operations, post-event reporting, and service recovery. The role requires flexibility to travel domestically and internationally up to 25% of the time.

Requirements

  • Passion for project management.
  • Meetings management and client management experience.
  • Experience working within budgets.
  • Strong prioritization skills.
  • Excellent written and verbal communication skills.
  • Flexibility to travel domestically and internationally up to 25% of the time.
  • 2–5 years of experience managing pharmaceutical meetings.
  • Experience with ToV and healthcare compliance.

Responsibilities

  • Lead the coordination and implementation of program logistics to achieve program objectives.
  • Research and coordinate vendor relationships, using preferred relationships to select high-quality vendors.
  • Ensure supplier contracts legally protect both Amex GBT and the client.
  • Manage program costs, identify cost-saving strategies, review invoices, report them to a reconciliation specialist to ensure accurate charges, and handle client payment requirements.
  • Determine online registration needs and assist event owners with attendee communications, ensuring registration sites are user-friendly and capture vital data.
  • Coordinate logistics with venue staff, oversee vendor performance, and serve as a resource for event staff.
  • Conduct program debriefs with clients and provide a complete post-event briefing report.
  • Develop service recovery plans for events and ensure improvement goals are achieved or exceeded.
  • Develop and maintain knowledge of technology and software solutions, including Cvent.

Benefits

  • Health and welfare insurance plans.
  • Retirement programs.
  • Parental leave.
  • Adoption assistance.
  • Wellbeing resources for employees and their immediate families.
  • Travel deals on flights, hotels, cruises, and car rentals.
  • Access to over 20,000 courses on a learning platform and leadership courses.
  • Access to new job openings available to internal candidates first.
  • Global Inclusion Groups.
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