Meeting Manager - Pharma/ Life Sciences

American Express Global Business Travel

1d • $55,300 - $102,700

About The Position

Amex GBT is seeking a Meeting Manager to serve as the primary client liaison and lead for assigned pharmaceutical meetings for a global client. The manager works closely with client contacts to understand and meet program objectives and outcomes, overseeing planning and delivery from pre-launch through program operation. The position handles meetings that may be sophisticated, high-volume, highly confidential, international, and attended by healthcare professionals (HCPs).

Requirements

• 5–7 years of meeting-planning experience, including at least 3 years supporting pharmaceutical business.
• Ability to communicate effectively and professionally with all levels of management and clients.
• Ability to work accurately and promptly to meet deadlines.
• Flexibility and ability to handle change well.
• Technology and/or software solution skills and analytical skills.
• Advanced-level experience with Microsoft Word and Excel.
• Advanced oral and written presentation skills.
• Ability to travel by airplane, boat, rail, and/or car, with travel up to 40%.

Nice To Haves

• Pharmaceutical Congress experience.
• Four-year degree preferred.
• CMP designation preferred.
• Experience with meeting industry technology, such as CVENT.

Responsibilities

• Establish project timelines and workflow schedules with customers and vendors to ensure timely and accurate program delivery.
• Handle and negotiate hotel, Congress, destination management company (DMC), air, and other third-party needs and contracts; monitor attrition dates and cancellation policies.
• Coordinate web requirements between Information Technology support and clients for assigned programs.
• Coordinate program details and produce an itinerary or working agenda outlining program specifics and requirements.
• Maintain accurate records, system inputs, and files in accordance with Amex GBT Meetings and Events and client policies and procedures for ToV reporting.
• Assist with Congress meetings and events of varying complexity, size, confidentiality, and international scope, including events attended by HCPs.
• Conduct regular status meetings with clients and stakeholders from pre-launch through program operation and ensure program objectives are met.
• Build strong relationships with multiple contacts within client and supplier organizations.
• Manage program budgets and review and audit program-related ToV billing for accuracy; track and report expenses and consistently communicate changes to clients.
• Work with a leader to forecast overall program financials and track actuals monthly.

Benefits

• Health and welfare insurance plans.
• Retirement programs.
• Parental leave.
• Adoption assistance.
• Wellbeing resources for employees and immediate family.
• Weekly travel-provider deals on flights, hotels, cruises, and car rentals.
• Access to over 20,000 courses on a learning platform, leadership courses, and internal job openings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed