Meeting & Events Coordinator

JLL•Boston, MA

2d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Experience Meeting and Events Coordinator – JLL What this job involves: As a Workplace Experience Meeting and Events Coordinator, you'll serve as a hospitality expert who creates exceptional experiences for our clients and their employees. This client-facing role combines event coordination, relationship building, and operational excellence to deliver memorable workplace experiences. You'll work at the intersection of hospitality and workplace services, supporting everything from multi-day training sessions to office-wide events while providing high-touch service in our Executive Experience Center. This role is essential to JLL's commitment to setting the standard for superior workplace experiences, where you'll directly impact client satisfaction while developing your professional skills in a dynamic environment.

Requirements

High School diploma or GED with some college-level coursework
Minimum 2-3 years of experience in foodservice or hospitality management with demonstrated client service excellence
Strong vendor management experience with ability to coordinate multiple service providers effectively
Proficiency in Windows-based office software including Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Exceptional interpersonal skills with proven ability to interact professionally with high-level management, executives, and clients across all organizational levels
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Experience working in corporate office environments or executive centers
Familiarity with space management or event coordination software systems
Background in luxury hospitality or high-touch client service settings
Strong analytical skills with ability to anticipate needs and solve problems proactively
Demonstrated initiative, flexibility, and leadership in fast-paced service environments
Excellent written and verbal communication skills with strong active listening abilities
Understanding of office space flow, layouts, and optimal meeting configurations

Responsibilities

Manage calendar systems for multiple conference rooms and event spaces, coordinating reservations and confirming bookings to optimize space utilization
Monitor and respond to the meeting request inbox, prioritizing inquiries and providing timely, professional solutions to employee and visitor needs
Coordinate end-to-end event logistics including catering arrangements, audiovisual setup, office supply procurement, and space configuration for meetings and events
Collaborate closely with executive assistants and meeting hosts to ensure seamless execution of high-level client and executive management events
Build and maintain meaningful relationships with office members, visitors, and clients through proactive communication and hospitality-focused service
Conduct office tours for visitors and clients, showcasing the space while embodying the client's brand and culture
Support the broader Workplace Experience Team in maintaining a functional, inviting office environment through hands-on assistance with setup, cleanup, and ongoing operational needs