Meeting & Events Coordinator

JLLNew York, NY
$65,400 - $85,000Onsite

About The Position

The Meeting and Event Coordinator is a key member of JLL's Experience Services team, dedicated to creating exceptional client experiences through meticulous event planning and execution. This role assists with planning and executing internal and external events, coordinating all event details including décor, entertainment, location, invitee lists, equipment, and promotional materials. As the primary point of contact for clients, you will manage the end-to-end event lifecycle—from initial consultation and space planning to day-of coordination and post-event analysis. You will ensure seamless coordination with onsite teams and vendors while maintaining proactive communication and delivering high-touch, hospitality-focused service that sets the standard for superior client experiences at JLL.

Requirements

  • Proven experience as an event planner or organizer
  • 1–3 years of experience in event planning, project management, hospitality, or related field
  • Bachelor's degree or equivalent proven experience in event planning or organizing
  • Flexible scheduling for early morning and evening event support; weekend support as event schedules require
  • Excellent time management and verbal/written communication skills with the ability to communicate professionally
  • Ability to multi-task in a fast-paced environment
  • Exceptional customer service skills with a passion for hospitality.

Nice To Haves

  • Proficiency in Google Workspace and Slack
  • Experience with ticketing systems such as Corrigo, Google Calendar, and Social Tables
  • Ability to work with clients at all levels of an organization, including C-suite
  • Proven leadership skills with the ability to manage multiple priorities and deliver results
  • Track record of initiative, integrity, and good judgment
  • Highly collaborative with strong interpersonal skills.

Responsibilities

  • Execute simple and full meetings and events from start to finish
  • Consult with clients to determine event needs including space requirements, physical set-up, minor AV, and event support
  • Serve as primary point of contact for clients; respond to all requests in accordance with established Service Level Agreements
  • Manage end-to-end ticket lifecycle with Internal Business Partners, including communications, triage, and resolution
  • Triage incoming event requests by evaluating completeness, accuracy, space availability, and resource alignment
  • Coordinate Certificate of Insurance (COI) administrative support including requesting, collecting, submitting, and tracking documentation
  • Provide minor audio-visual support including basic microphone setup, sound activation, and plug-and-play computer connections.

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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