Meeting and Events Manager
About The Position
Archer Hotel Falls Church, a casually elegant boutique hotel, is seeking a Meetings and Events Manager. This position is responsible for coordinating all event space and function needs, as well as sales activities related to corporate, weekend, and leisure markets. The role involves sales support, maintaining professional client relationships, customer service, correspondence, and communication, all while upholding an excellent service philosophy. LodgeWorks, the management company, is a privately held hotel development and management company with a strong family culture and a rich history in the hospitality industry.
Requirements
- A team player with a heart for hospitality.
- Entrepreneurial and innovative.
- A long-term thinker.
- Customer-focused.
- Nimble and able to adapt to change quickly.
- Committed to sharing and togetherness, valuing the family mindset.
- Aware that a good reputation is a huge asset and committed to representing that reputation.
- An excellent communicator.
- Naturally curious and values listening to solve problems.
- Comfortable following directions, guidelines, and work objectives.
- Capable of exerting up to 60 pounds of force occasionally.
- Capable of standing for an entire shift or for an extended amount of time.
- Capable of reaching overhead, utilizing both hands, leaning over, stooping, and kneeling.
- Eager to be part of a great work culture and team.
Nice To Haves
- Six months of related experience in hospitality or a service industry.
Responsibilities
- Develop, monitor, and achieve the revenue budget.
- Provide clear direction and feedback to Sales staff and Food and Beverage employees.
- Participate in weekly scheduled sales meetings and BEO meetings.
- Participate in all food and beverage meetings.
- Make sales appointments and cold calls to prospect accounts.
- Determine availability and space requirements, qualify needs, and close sales with contracts.
- Respond to all event space and hotel inquiries within a 24-hour timeframe.
- Develop a thorough understanding of hotel operations, including food and beverage, front desk, reservations, revenue management, housekeeping, maintenance, and guest services.
- Conduct site tours for potential clients and guests.
- Recommend appropriate event space, menu needs, audiovisual needs, and other food and beverage options.
- Work closely with clients to create Banquet Event Orders and ensure their needs are met for event space.
- Maintain good working relationships with existing and potential clients to increase revenue.
- Actively work in-house guests for sales leads and referrals.
- Assist in implementing special promotions related to direct sales segments.
- Develop a trace system to maintain relationships with primary clients.
- Produce meeting invoices in a timely manner.
- Follow up with clients during and after departure to ensure satisfaction and secure future bookings.
- Work a schedule of at least 40 hours per week, which may include weekends.
- Assist with other tasks or duties as requested by management.
Benefits
- PTO
- Hotel and restaurant discounts available at select LodgeWorks properties
- Health, vision and dental benefits
- 401(k) plans with matching contributions
- Paid holidays
- Short-term and long-term disability (company sponsored)
- Referral bonuses
- Flexible spending accounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
