Senior Meeting and Events Coordinator

CBRE HV•Boston, MA

18h

About The Position

The Senior Meeting and Events Coordinator runs a client’s most demanding events to the required standard, owning complex events end-to-end and making judgment calls where no procedure exists. The role works across client and organizational boundaries, applies innovative thinking to persistent problems, and makes consequential decisions. Success means delivering complex, multi-day, and senior-client events effectively while raising the wider team’s standards. The coordinator oversees event setup, refresh, and removal of food, beverage, and service items; confirms room configurations and audio/visual requirements; and aligns execution with client specifications and event briefs. The role also follows up with clients, gathers feedback, resolves complex inquiries and escalated complaints during events, and supports SLAs, KPIs, and recurring reports. Additional duties include managing the event calendar and supplies, analyzing event data, and recommending improvements. The position also involves coaching junior team members and working effectively with vendors.

Requirements

At least 3 years of experience in event coordination or a related field.
Ability to manage complex events independently without supervisory approval for routine decisions.
Comfort using standard workplace and collaboration tools, including email, documents, spreadsheets, and scheduling tools.

Nice To Haves

Experience coordinating multi-day programs or large-format corporate events.
Background mentoring or training junior event staff.
Familiarity with event management platforms.

Responsibilities

Oversee setup, refresh, and removal of food, beverage, and service items to keep events running smoothly.
Confirm pre-event setup, including space configuration and audio/visual requirements.
Align event execution with client specifications and event briefs.
Follow up with clients before and after events and gather feedback to improve future events.
Troubleshoot and resolve complex client inquiries and escalated complaints while events are underway.
Support execution of SLAs, KPIs, and recurring reports.
Manage the meeting and events calendar to optimize utilization across event spaces.
Order and manage event supplies and inventory levels.
Analyze event data to resolve problems and recommend new techniques.
Coach junior team members through difficult situations.
Build safeguards against predictable event failures and deliver high-quality events.
Maintain vendor relationships to resolve issues efficiently.