Medication Assistance Coordinator Augusta

Wellstar Health System

1d

About The Position

The Medication Assistance Coordinator serves as the central point for prior authorizations, patient assistance programs, co-pay assistance, foundation programs, and other programs that help patients access medications through key medical-center service lines and health-system clinics. The role provides direct support and communication to patients, families, providers, nurses, social workers, and pharmacies. The coordinator also performs all essential functions of a Pharmacy Technician.

Requirements

• High school diploma/GED; an associate degree or other related field is preferred.
• Required upon hire: CPHT (Certified Pharmacy Technician) or CPHT-ADV (Advanced Certified Pharmacy Technician), and PHT (Registered Pharmacy Technician).
• Minimum 2 years of experience as a pharmacy technician.
• Strong communication, organization, prioritization, time-management, and integrity skills.
• Microsoft Office skills and knowledge of medical terminology.
• Experience with prior authorizations, patient assistance programs, co-pay assistance programs, and foundation programs.
• Experience with insurance, claim adjudication, and claim appeals.
• Experience with Pioneer and Cerner.

Nice To Haves

• Minimum 3 years of experience in medication assistance or a similar role in a physician's office, medical center, or pharmacy.
• An associate degree or other related field.

Responsibilities

• Screen, process, and complete prior authorizations, patient assistance, co-pay assistance, foundation assistance, and other medication programs.
• Follow up with patients and providers regarding refills and reauthorizations required by payers or assistance programs.
• Process prescriptions accurately through WMCG IT platforms.
• Coordinate medication shipping and delivery through common carrier and courier services to ensure accurate and timely delivery.
• Cross-train to provide staffing as a Pharmacy Technician.
• Perform other duties as assigned.
• Comply with Wellstar Health System policies, standards of work, and code of conduct.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED