Medication Assistance Coordinator Augusta

2610 Columbia County Medical Center•Grovetown, GA

About The Position

The Medication Assistance Coordinator serves as the central point of contact for prior authorizations, patient assistance programs, co-pay assistance programs, foundation programs, and other programs that help patients access medications through key medical-center service lines and health-system clinics. The role provides direct frontline contact with patients, families, providers, nurses, social workers, and pharmacies. The coordinator also performs all essential functions of a Pharmacy Technician.

Requirements

  • High school diploma or GED; an associate degree is also listed as preferred.
  • Certified Pharmacy Technician (CPHT) certification required upon hire.
  • Registered Pharmacy Technician (PHT) credential required upon hire.
  • At least 2 years of pharmacy experience as a technician.
  • Strong communication, organization, prioritization, time-management, and integrity skills.
  • Microsoft Office skills and knowledge of medical terminology.
  • Experience with prior authorizations, patient assistance programs, co-pay assistance programs, and foundation programs.
  • Experience with insurance, claim adjudication, and claim appeals.
  • Experience with Pioneer and Cerner.

Nice To Haves

  • At least 3 years of experience in medication assistance or a similar role in a physician's office, medical center, or pharmacy.
  • Associate degree.

Responsibilities

  • Screen, process, and complete prior authorizations, patient assistance, co-pay assistance, foundation assistance, and other medication programs.
  • Follow up with patients and providers on refills and reauthorizations as required by payers or assistance programs.
  • Process prescriptions accurately through AU Health IT platforms.
  • Coordinate shipping and delivery through common carriers and courier services to ensure accurate and timely medication delivery.
  • Cross-train to provide staffing as a Pharmacy Technician.
  • Perform other duties as assigned.
  • Comply with Wellstar Health System policies, standards of work, and code of conduct.
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