Medicare Temporary Support

Lawley Services IncBuffalo, NY
$17 - $20Onsite

About The Position

Lawley is seeking a temporary support individual to assist the Medicare service team. This role is crucial for ensuring the smooth operation of client communication and appointment management. The position is not in a call center environment and emphasizes building genuine relationships. Lawley is a family-owned insurance broker with over 70 years of experience, deeply committed to its communities and fostering a 'work hard, play hard' atmosphere.

Requirements

  • Knowledge of Microsoft Office, including Word, Excel, PowerPoint and experience navigating windows-based software.
  • Precise communication skills even under time constraints, detail-oriented, and have a high degree of follow-through.
  • Individuals who work well individually as well as part of a team.
  • A passion to make customers and coworkers feel important and valued.

Responsibilities

  • Provide essential assistance to the Medicare service team including scanning, processing of incoming and outgoing mail, saving documents, and printing materials as needed for timely client communication.
  • Support the Medicare team by answering calls, scheduling appointments, and data entry tasks.
  • Conduct confirmation calls and appointment reminders for all Medicare staff and ensure all necessary materials are provided to each client and internal contacts as necessary.
  • Maintain a smooth flow of information with internal and external customers and staff.
  • Participate in projects and other duties as requested or required.

Benefits

  • Training, career development, and growth opportunities
  • Comfortable, family-oriented culture, with an emphasis on work life balance
  • Paid parking!
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