Medical Transport/DSP

In Flight•Germantown, NY

About The Position

In Flight, Inc. is a nonprofit that provides support services in home and community settings for adults with intellectual and developmental disabilities (I/DD). The Medical Transporter/DSP schedules and attends medical, dental, diagnostic testing, and laboratory appointments; transports people supported to health care providers; advocates for them during appointments; and maintains accurate appointment and health-related documentation. The position requires communication and coordination with nursing, residential, day program, and clinical teams. When vehicles are grounded or a weekday holiday occurs, the employee supports program locations as a DSP. The role is based out of Clermont and covers other In Flight locations, with a schedule of 7 a.m.–3 p.m., Monday through Friday, and no weekends. Pay is $20.25–$22.75, with experience incentives of $0.25–$1.00 and education incentives of $0.50–$1.50.

Requirements

High school diploma or GED.
Pass all New York State and OPWDD background clearances; staff must also pass New York State Justice Center background check requirements and a physical.
Valid New York State driver's license that meets the insurance agency's requirements.
Attend a week and a half of orientation in Red Hook.
Be medication-certified or become certified to retain the position.
Strong written and verbal communication, organizational, time-management, teamwork, and problem-solving skills.
Ability to read, analyze, and interpret business and professional materials, technical procedures, and governmental regulations; write reports and business correspondence; and present information and respond to questions.
Ability to perform basic arithmetic and calculate rates, ratios, percentages, and related figures, and to interpret bar graphs.
Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions involving mathematical and abstract or concrete variables.
Ability to meet the position's physical demands, including regularly standing and walking, occasionally sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, and lifting up to 50 pounds.
Comply with the Corporate Compliance Policy and laws, rules, regulations, and standards of conduct relating to the position; report suspected legal violations, including motor vehicle infractions, to Human Resources.

Nice To Haves

Experience working with people with IDD or mental health needs.
CNA or HHA experience or certification.
Experience with medical appointments, documentation, Therap, and scheduling.

Responsibilities

Work with residential and nursing teams to schedule and attend assigned medical, dental, diagnostic testing, and laboratory appointments, including covering appointments for other Medical Transporters.
Advocate for people supported during appointments and track appointments to ensure they are kept or rescheduled.
Maintain Therap and house calendars for medical appointments, and review the medical calendar with the Nursing department.
Print and review consultations as directed by the supervisor; scan appointment information into Therap and update Nursing on appointment outcomes.
Maintain ready-to-go folders containing items such as medications, insurance cards, immunization records, and masks for assigned locations.
Schedule follow-up appointments and order medications resulting from appointments.
Conduct weekly inventories of medication carts and ensure medications and supplies are ordered and available; clean and organize medication carts and rooms.
Assist with morning or afternoon medication passes as needed, at least once monthly.
Attend required meetings and training; update medical information in Therap; scan and file documents as directed; review MAR binders and print prescriptions.
Send consultations one day in advance, with behavior reports, for psychiatry appointments.
Provide weekly and monthly follow-up emails to nursing, residential, day program, and clinical teams.
Provide coverage and monitor individuals after pre-sedatives are administered for procedures.
Attend urgent care or emergency room visits when deemed necessary and help provide care when people need to be sent home sick.
Update diet plan cheat sheets and print them at program locations.
Provide person-centered support and model effective support for other team members.
Obtain and maintain In Flight driver certification to support community integration.
Complete required daily documentation, including programming services, GERs, behavior data in Therap, and MAR documentation.
Follow agency time and attendance standards, regulations, policies, and applicable behavior support plans, IPOPs, or safeguards.
When vehicles are grounded or a weekday holiday occurs, work as a DSP at program locations; additional DSP shifts may be available, with DSP duties assigned by the IRA Manager.
Carry out other directives from the supervisor.