Medical Transport/DSP

In Flight, Inc.•Germantown, NY

1d•$20 - $23•Onsite

About The Position

In Flight, Inc., a nonprofit that provides home and community support services to adults with intellectual and developmental disabilities, is hiring a Medical Transporter/DSP. Based out of Clermont, the position also covers other In Flight locations. The schedule is Monday through Friday, 7 a.m. to 3 p.m., with no weekends. The pay rate is $20.25–$22.75, with additional incentives for experience and education. The Medical Transporter schedules and attends medical, dental, diagnostic testing, and laboratory appointments; transports people supported to healthcare providers; advocates for them during appointments; and coordinates appointment information with Nursing and Residential departments. The role also includes maintaining medical calendars and records in Therap, arranging follow-up appointments and medication orders, preparing appointment folders, checking medication carts and supplies, assisting with medication passes as needed, and providing coverage or support for urgent care, emergency room visits, procedures, and people who become ill. When vehicles are grounded or a weekday holiday occurs, the transporter supports program locations as a DSP. Additional DSP shifts may be available. DSP duties include providing person-centered support, facilitating community integration, completing required service, incident, behavior, and medication documentation, following agency policies, and reviewing applicable Behavior Support Plans, IPOPs, and safeguards. The employee must obtain and maintain In Flight driver certification and be medication-certified or become certified to keep the position. The role requires a week and a half of orientation in Red Hook, as well as required background clearances and a physical. Benefits are offered to positions of 30 hours or more and include a 403(b), medical, dental, and vision insurance, up to three weeks of PTO, an additional 56 hours of sick time, tuition reimbursement, and supplemental benefits. The position has physical demands that include regularly standing and walking, occasional sitting, climbing, balancing, stooping, kneeling, crouching, and crawling, and lifting up to 50 pounds. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
Pass all New York State and OPWDD background clearances, including applicable New York State Justice Center background check requirements.
Hold a New York State driver's license that meets the insurance agency's requirements.
Attend a week and a half of orientation in Red Hook.
Be medication-certified or become certified to keep the position.
Meet the position's physical demands, including lifting up to 50 pounds, with reasonable accommodations available as applicable.
Strong written and verbal communication skills.
Organizational skills.
Time-management skills.
Teamwork skills.
Problem-solving skills.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Ability to perform arithmetic with whole numbers, fractions, and decimals; calculate rates, ratios, percentages, and other figures; and draw and interpret bar graphs.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions, and work with abstract and concrete variables.

Nice To Haves

Experience working with the intellectual and developmental disabilities or mental health population.
CNA or HHA qualification.
Experience with medical appointments.
Documentation experience.
Experience with Therap.
Scheduling experience.

Responsibilities

Work with residential and nursing teams to schedule and attend assigned medical, dental, diagnostic testing, and laboratory appointments, including filling in for other Medical Transporters.
Transport and advocate for people supported at healthcare appointments.
Track assigned appointments and ensure they are kept or rescheduled.
Maintain Therap and house calendars for medical appointments in the assigned caseload, and review the medical calendar with the Nursing department.
Print and review consultations as directed by a supervisor.
Maintain ready-to-go appointment folders containing items such as medications, insurance cards, immunization records, and masks.
Scan appointment information into Therap, update Nursing on appointment outcomes, schedule follow-up appointments, and order medications resulting from appointments.
Conduct weekly inventory of medication carts in the caseload, ensure medications and supplies are ordered and available, and clean and organize medication carts and rooms.
Assist with morning or afternoon medication passes as needed, at least once monthly.
Attend mandatory meetings and training.
Update medical information in Therap; scan and file materials as directed; review the MAR binder and print prescriptions.
Send consultations one day in advance, with behavior reports for psychiatry appointments.
Provide weekly and monthly follow-up emails to Nursing, Residential, day programs, and Clinical teams.
Provide coverage and monitor individuals after pre-sedatives are given for procedures.
Attend urgent care or emergency room visits when deemed necessary and help provide care when people need to be sent home sick.
Update diet-plan cheat sheets and print them at program locations.
When vehicles are grounded or a holiday falls Monday through Friday, support program locations as a DSP; report to the IRA Manager for DSP-related duties when picking up additional shifts.
Provide and maintain person-centered support and model effective service delivery for the team.
Obtain and maintain In Flight driver certification to facilitate community integration.
Complete required documentation daily, including programming services, GERs, behavior data, and MAR documentation in Therap.
Follow agency standards, regulations, and policies regarding time and attendance.
Regularly review applicable Behavior Support Plans, IPOPs, and safeguards.
Comply with the Corporate Compliance Policy and applicable laws, rules, regulations, and standards of conduct; report suspected legal violations, including motor vehicle infractions, to Human Resources.