Medical Technician

360care•Camp Hill, PA

About The Position

The Medical Technician assists physicians at assigned long-term care facilities with audiology, optometry, podiatry care, and behavioral health. The role supports providers during visits and maintains patient records and charts through electronic medical records. It also includes preparing for visits, coordinating patient flow, managing supplies, and caring for medical equipment. Travel to and from assigned medical facilities is required up to 100% of the time, within an indicated travel radius of up to 1.5 hours. The position requires reliable transportation, a good driving record, and car insurance. Physical tasks include standing, walking, pushing, stooping, and pushing patients in wheelchairs. Lifting requirements vary by specialty: less than 50 pounds for audiology and vision, and minimal lifting for podiatry. Work may sometimes involve stressful conditions, irregular hours, or exposure to communicable diseases or body fluids. Employment offers mileage reimbursement, drive time pay, medical, dental and vision benefits, a 401(k), PTO, floating holidays, and seven paid holidays. Weekends are not required.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completion and passage of a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, pay attention to detail, and demonstrate exceptional customer service skills.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, and pushing patients in wheelchairs; lifting requirements vary by specialty.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen is a condition of any employment offer.

Responsibilities

Assist doctors promptly and courteously.
Prepare charts for scheduled patients before each visit.
Verify and maintain accurate clinical records, charts, and medical histories in electronic medical records during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff, including removing patients’ socks or shoes and pushing wheelchairs when needed.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supplies inventory by auditing stock, anticipating supply needs, and placing and expediting orders.
Prepare supplies efficiently to minimize waste and duplication.
Ensure medical equipment works properly by completing preventive maintenance and following manufacturers’ instructions.
Clean the service area used at the facility before departing.
Provide a positive patient experience and communicate effectively with patients, family members, providers, facility staff, and other staff.
Respond to patient inquiries promptly and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time.
Support and comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other assigned duties.