Medical Technician

360care•Harrisburg, PA

About The Position

The Medical Technician assists physicians at assigned long-term care facilities with audiology, optometry, podiatry, and behavioral health services. The role supports providers and patients by preparing charts, maintaining accurate electronic medical records, coordinating patient flow, managing supplies, and caring for medical equipment. Travel to and from assigned facilities is required up to 100% of the time, within a travel radius of up to 1.5 hours. The position offers mileage reimbursement and drive-time pay, medical, dental, and vision benefits, a 401(k), PTO, floating holidays, and seven paid holidays. Weekends are not required. The Medical Technician works in a medical office space provided by the facility and collaborates with branch office staff, providers, patients, and family members. The role requires strong customer service, communication, attention to detail, medical terminology knowledge, and the ability to multitask. Candidates must have a high school education or GED, reliable transportation, a good driving record, car insurance, and a completed, passed two-step TB skin test. Employment offers are conditional on successful completion of a background investigation and drug screen. Applicants must be legally authorized to work in the United States.

Requirements

High school education or GED.
Own reliable transportation, a good driving record, and car insurance.
Completed and passed a two-step Tuberculosis (TB) Skin Test.
Good computer skills.
Excellent communication skills.
Ability to follow directions and listen to the needs of patients and doctors.
Strong knowledge of medical terminology.
Ability to multitask, be detail-oriented, and demonstrate exceptional customer service skills.
Ability to travel up to 100% of the time to and from assigned medical facilities.
Ability to perform the physical demands of the role, including standing, walking, pushing, stooping, manual and finger dexterity, and hand-eye coordination.
Ability to push patients in a wheelchair.
Corrected vision and hearing within a normal range.
Legally authorized to work in the United States.
Successful completion of a background investigation and drug screen as a condition of an employment offer.

Responsibilities

Assist doctors promptly and courteously.
Prepare charts for scheduled patients before each visit.
Verify and maintain current, accurate clinical records, charts, and medical histories in electronic medical records during patient visits.
Ensure the integrity of all documentation.
Complete end-of-visit reports on the day of the visit and share them with management.
Provide daily feedback and work with the branch office to optimize scheduling and reporting.
Coordinate patient flow with facility staff; tasks may include removing patients’ socks and shoes or pushing a wheelchair.
Balance and generate daily production reports and provide them to the manager on the day of the visit.
Post charges accurately to the appropriate provider in a timely manner.
Work in the medical office capacity provided by the facility.
Care for and clean medical equipment at the end of every visit.
Maintain medical supply inventory by auditing stock, anticipating needs, and placing and expediting orders.
Prepare supplies efficiently to minimize waste and duplication.
Ensure medical equipment functions properly by completing preventive maintenance and following manufacturer instructions.
Clean the service area used at the facility before departing.
Provide a positive patient experience and communicate effectively with patients, family members, providers, facility staff, and other staff.
Respond to patient inquiries promptly and document conversations in the EMR.
Travel to and from assigned medical facilities, up to 100% of the time.
Comply with the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and follow HIPAA, OSHA, and PHI guidelines.
Adapt positively to change and perform other duties as assigned.