The Medical Support Specialist supports BioLife Plasma Services center operations and is responsible for donor eligibility, donor adverse-event management, laboratory-result review, and notifying donors of unsuitable test results. The role works under the operational guidance of the Plasma Center Manager or Assistant Manager, and under the Center Physician’s management for medical issues. It follows guidance from BioLife Medical Affairs and provides center-level environmental, health, and safety (EHS) support. The specialist is expected to be familiar with regulations governing plasma collection or manufacturing environments. The position includes determining donor eligibility through informed-consent procedures, AIDS education and confidential self-exclusion, medical-history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE). The specialist evaluates donor reactions, follows SOPs for medical emergencies, and refers medical or technical questions and unacceptable findings to the Center Physician or Medical Affairs as applicable. Additional duties include supporting employee vaccination programs, managing employee incidents, and, when authorized, coordinating pandemic-related investigations.
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Job Type
Full-time
Education Level
High school or GED