About The Position

The Medical Support Specialist supports BioLife Plasma Services center operations and is responsible for donor eligibility, donor adverse-event management, laboratory-result review, and notifying donors of unsuitable test results. The role works under the operational guidance of the Plasma Center Manager or Assistant Manager, and under the Center Physician’s management for medical issues. It follows guidance from BioLife Medical Affairs and provides center-level environmental, health, and safety (EHS) support. The specialist is expected to be familiar with regulations governing plasma collection or manufacturing environments. The position includes determining donor eligibility through informed-consent procedures, AIDS education and confidential self-exclusion, medical-history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE). The specialist evaluates donor reactions, follows SOPs for medical emergencies, and refers medical or technical questions and unacceptable findings to the Center Physician or Medical Affairs as applicable. Additional duties include supporting employee vaccination programs, managing employee incidents, and, when authorized, coordinating pandemic-related investigations.

Requirements

  • High school diploma or equivalent, including a graduate equivalent of a recognized educational nursing program, with state requirements.
  • Current license or certification in the state where responsibilities will be assigned as an EMT-B, EMT-A, EMT-I, EMT-P, LPN/LVN, or RN.
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification.
  • Fulfill state requirements in the state of licensure for basic IV therapy.
  • Satisfactorily complete FDA-approved training requirements for a BioLife Medical Support Specialist.
  • Two years of experience in a clinical or hospital setting.

Responsibilities

  • Determine donor eligibility, including informed consent, AIDS education and confidential self-exclusion, medical-history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE).
  • Manage donor adverse events and evaluate donor reactions that occur at the facility in accordance with SOPs.
  • Follow applicable SOPs for medical emergencies, including the Center Physician’s standing orders and donor transport to emergency care facilities.
  • Review laboratory test results and notify donors of unsuitable test results.
  • Refer unacceptable findings and medical or technical questions, including those concerning donor safety and eligibility, to the Center Physician or Medical Affairs as applicable.
  • Support employee Hepatitis B and seasonal flu vaccination programs as applicable.
  • Manage employee incidents and determine whether further occupational health or emergency-room evaluation is required, following EHS guidance.
  • Serve as a Pandemic Coordinator when authorized by EHS and support investigations related to pandemic threats in the local community as directed by EHS or Medical Affairs.
  • Follow BioLife Medical Affairs guidance and provide center-level environmental, health, and safety support.

Benefits

  • Medical and dental benefits.
  • Paid time off.
  • Retirement benefits.
  • Career growth opportunities.
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