About The Position

The Medical Support Specialist supports BioLife Plasma Services plasma center operations. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The specialist works under the operational guidance of the Plasma Center Manager or Assistant Manager and under the Center Physician’s management for medical issues. The role follows BioLife Medical Affairs guidance, applicable standard operating procedures (SOPs), and supports center-level environmental, health, and safety (EHS) activities. Responsibilities include assessing donor eligibility through informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE). The specialist evaluates donor reactions, follows SOPs for medical emergencies, supports the development of the Center Physician’s standing orders, and arranges donor transport to emergency care facilities when needed. The specialist refers medical or technical questions, donor safety and eligibility concerns, and unacceptable findings to the Center Physician or Medical Affairs as applicable. The role also supports employee Hepatitis B and seasonal flu vaccination programs, manages employee incidents and determines whether occupational health or emergency-room evaluation is needed, and follows EHS guidance. When authorized by EHS, the specialist may serve as a Pandemic Coordinator and support investigations related to pandemic threats in the local community.

Requirements

  • High school diploma or equivalent, including graduate equivalency of a recognized educational nursing program, with state requirements.
  • Current license or certification in the state where responsibilities will be assigned as an EMT-B, EMT-A, EMT-I, EMT-P, LPN/LVN, or RN.
  • Current Cardiopulmonary Resuscitation (CPR) and AED certification.
  • Fulfill state requirements in the state of licensure for basic IV therapy.
  • Satisfactorily complete FDA-approved training requirements for BioLife Medical Support Specialists.
  • Two years of experience in a clinical or hospital setting.

Responsibilities

  • Determine donor eligibility, including informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE).
  • Evaluate donor reactions occurring at the facility according to applicable SOPs.
  • Follow SOPs for medical emergencies, including supporting the development of the Center Physician’s standing orders and arranging donor transport to emergency care facilities.
  • Refer unacceptable findings, and medical or technical questions concerning donor safety or eligibility, to the Center Physician or Medical Affairs as applicable.
  • Support employee Hepatitis B and seasonal flu vaccination programs as applicable.
  • Manage employee incidents and determine whether further occupational health or emergency-room evaluation is required, following EHS guidance.
  • When authorized by EHS, serve as a Pandemic Coordinator and support investigations associated with pandemic threats in the local community.

Benefits

  • Medical and dental benefits
  • Paid time off
  • Retirement benefits
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