The Medical Support Specialist supports BioLife Plasma Services plasma center operations. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The specialist works under the operational guidance of the Plasma Center Manager or Assistant Manager and under the Center Physician’s management for medical issues. The role follows BioLife Medical Affairs guidance, applicable standard operating procedures (SOPs), and supports center-level environmental, health, and safety (EHS) activities. Responsibilities include assessing donor eligibility through informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE). The specialist evaluates donor reactions, follows SOPs for medical emergencies, supports the development of the Center Physician’s standing orders, and arranges donor transport to emergency care facilities when needed. The specialist refers medical or technical questions, donor safety and eligibility concerns, and unacceptable findings to the Center Physician or Medical Affairs as applicable. The role also supports employee Hepatitis B and seasonal flu vaccination programs, manages employee incidents and determines whether occupational health or emergency-room evaluation is needed, and follows EHS guidance. When authorized by EHS, the specialist may serve as a Pandemic Coordinator and support investigations related to pandemic threats in the local community.
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Job Type
Full-time
Education Level
High school or GED