About The Position

The Medical Support Specialist supports plasma center operations at BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The specialist works under the Plasma Center Manager or Assistant Manager for operational guidance and under the Center Physician for medical issues. The role follows BioLife Medical Affairs guidance and provides center-level environmental, health, and safety support. The specialist evaluates donor eligibility and reactions, follows standard operating procedures for medical emergencies, and refers medical or technical questions to the Center Physician or Medical Affairs. The position also supports employee vaccination programs and manages employee incidents, including determining whether additional occupational health or emergency-room evaluation is needed. When authorized by EHS, the specialist may serve as a Pandemic Coordinator and support investigations of local pandemic threats.

Requirements

  • High school diploma or equivalent, including graduation from a recognized educational nursing program meeting state requirements.
  • Current license or certification in the state where responsibilities will be assigned as an EMT-B, EMT-A, EMT-I, EMT-P, LPN/LVN, or RN.
  • Current CPR and AED certification.
  • Meet state requirements in the state of licensure for basic IV therapy.
  • Satisfactorily complete FDA-approved training requirements for BioLife Medical Support Specialists.
  • Two years of experience in a clinical or hospital setting.
  • Familiarity with regulations of the plasma collection industry or a manufacturing environment.

Responsibilities

  • Determine donor eligibility, including informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE).
  • Evaluate donor reactions occurring at the facility according to SOPs.
  • Follow applicable SOPs for medical emergencies, including the development of Center Physician standing orders and donor transport to emergency care facilities.
  • Refer unacceptable donor findings and medical or technical questions, including those concerning donor safety and eligibility, to the Center Physician or Medical Affairs as applicable.
  • Support employee Hepatitis B and seasonal flu vaccination programs as applicable.
  • Manage employee incidents and determine whether further evaluation by occupational health or an emergency room is required; follow EHS guidance.
  • Serve as a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats in the local community as directed by EHS or Medical Affairs.
  • Provide center-level support for environmental, health, and safety matters.

Benefits

  • Medical and dental benefits
  • Paid time off
  • Retirement benefits
  • Career growth opportunities
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