Biolife Medical Support Specialist

3387 BioLife Plasma Services•Orlando, FL

About The Position

The Medical Support Specialist supports BioLife Plasma Services center operations and reports to the Plasma Center Manager. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable results. The specialist works under the Center Manager or Assistant Manager for operational guidance and under the Center Physician for medical issues, follows guidance from BioLife Medical Affairs, and provides center-level environmental, health, and safety support. The position requires familiarity with regulations in the plasma collection industry or a manufacturing environment. It also supports employee vaccination programs and incident management, and may serve as a Pandemic Coordinator when authorized by EHS.

Requirements

  • High school diploma or equivalent, including graduate equivalency of a recognized educational nursing program, with applicable state requirements.
  • Current license or certification in the state where responsibilities are assigned as an EMT-B, EMT-A, EMT-I, EMT-P, LPN/LVN, or RN.
  • Current CPR and AED certification.
  • Fulfill state requirements in the state of licensure for basic IV therapy.
  • Satisfactorily complete FDA-approved training requirements for BioLife Medical Support Specialists.
  • Two years of experience in a clinical or hospital setting.

Responsibilities

  • Determine donor eligibility, including managing informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE).
  • Evaluate donor reactions occurring at the facility in accordance with standard operating procedures (SOPs).
  • Follow applicable SOPs for medical emergencies, including Center Physician standing orders and transporting donors to emergency care facilities.
  • Refer to the Center Physician or Medical Affairs when providing unacceptable findings to donors or seeking guidance on medical or technical issues, donor safety, and eligibility.
  • Support employee Hepatitis B and seasonal flu vaccination programs, as applicable.
  • Manage employee incidents and determine whether further evaluation by occupational health or an emergency room is needed.
  • Follow EHS guidance regarding employee incidents.
  • Serve as a Pandemic Coordinator when authorized by EHS and support investigations of pandemic threats in the local community as directed by EHS or Medical Affairs.
  • Provide center-level support for environmental, health, and safety (EHS) matters.

Benefits

  • Medical and dental benefits.
  • Paid time off.
  • Retirement benefits.
  • Opportunities for career growth.
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