The Medical Support Specialist supports plasma center operations by determining donor eligibility to donate plasma, managing donor adverse events, reviewing laboratory test results, and notifying donors of unsuitable test results. The role works under the operational guidance of the Plasma Center Manager or Assistant Manager and under the Center Physician’s management for medical issues. The specialist follows BioLife Medical Affairs guidance, applicable standard operating procedures, and relevant plasma-industry or manufacturing regulations, and provides center-level environmental, health, and safety support. The role includes assessing donor consent and eligibility, conducting medical history interviews and physical examinations, performing blood testing, and reviewing Serological Protein Electrophoresis results. It also involves responding to donor reactions and medical emergencies, seeking physician or Medical Affairs guidance when needed, supporting employee vaccination and incident programs, and assisting with pandemic-related coordination when authorized.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED