The Medical Support Specialist supports plasma center operations at BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable test results. It operates under the Plasma Center Manager or Assistant Manager for operational guidance and under the Center Physician for medical issues. The specialist follows BioLife Medical Affairs guidance, is familiar with applicable plasma collection or manufacturing regulations, and provides center-level environmental, health, and safety support. Responsibilities include assessing donor eligibility through informed consent, AIDS education and confidential self-exclusion, medical-history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis results. The specialist evaluates donor reactions and follows standard operating procedures for medical emergencies, including standing orders and transport to emergency care facilities. They refer medical or technical questions and unacceptable findings to the Center Physician or Medical Affairs, support employee vaccination programs and incident management, and may coordinate local pandemic-related investigations when authorized.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED