The Medical Support Specialist supports plasma center operations at BioLife Plasma Services, a subsidiary of Takeda Pharmaceutical Company Ltd. The role determines donor eligibility to donate plasma, manages donor adverse events, reviews laboratory test results, and notifies donors of unsuitable test results. The position follows guidance from BioLife Medical Affairs and provides center-level environmental, health and safety (EHS) support. It operates under the Plasma Center Manager or Assistant Manager for operational guidance and under the Center Physician for medical issues. The Medical Support Specialist conducts donor eligibility processes, including informed consent, AIDS education and confidential self-exclusion, medical history interviews, acceptance requirements, physical examinations, blood testing, and review of Serological Protein Electrophoresis (SPE). The role evaluates donor reactions and follows standard operating procedures for medical emergencies, including standing orders from the Center Physician and transport to emergency care facilities. It refers medical or technical issues, unacceptable findings, and donor safety or eligibility questions to the Center Physician or Medical Affairs as appropriate. The position also supports employee Hepatitis B and seasonal flu vaccination programs, manages employee incidents and determines whether occupational health or emergency-room evaluation is needed, and may serve as a Pandemic Coordinator when authorized by EHS. The role may support investigations related to pandemic threats in the local community as directed by EHS or Medical Affairs.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED