Medical Support Assistant (Medical Receptionist)
Customer Value Partners•Alamosa, CO
•Onsite
About The Position
CVP is recruiting Medical Support Assistants (MSA) to support the Alamosa/San Luis Valley Clinic located at 622 Del Sol Drive, Alamosa, CO 81101. Clinic hours are Monday – Friday, 8:00 am – 4:30 pm, excluding federal holidays. Must reside within 50 miles of the location. Position Pays: Hourly Pay: $19.68/hr Health & Wellness (H&W): $5.09/hr (H&W will be prorated based on enrollment in the benefits offered, including automatic enrollment in employer-paid plans.)
Requirements
- Ability to pass a required level of security clearance (US Citizenship Required).
- Utilize computer programs appropriately, usually involving spreadsheets, word processing.
- Ability to type 50 wpm with minimum errors (Typing test required).
- High School education or GED equivalent.
- Familiarity with medical terminology, hospital terminology and/or clinics.
- Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.
- Minimum six (6) months of customer service experience.
- Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
- Lift up to 50 lbs from floor to waist.
- Lift up to 20 lbs.
- Carry up to 40 lbs a reasonable distance.
- Push/pull with 30 lbs of force.
Responsibilities
- Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.
- Provide general reception support in the Release of Information (ROI) offices at various medical centers.
- Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.
- Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.
- Make outgoing and receive incoming phone calls.
- Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.
- Review ambulance claims for eligibility and payment.
- Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.
Benefits
- employer-paid plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
