Medical Support Assistant (MSA) - Radiology
About The Position
The VA Southern Nevada Healthcare System (VASNHCS) is seeking a Medical Support Assistant (MSA) for its Radiology Department in Las Vegas, Nevada. This role is crucial for supporting the advanced diagnostic imaging capabilities offered at the facility, including CT, MRI, ultrasound, nuclear medicine, and interventional radiology. The MSA will work in a state-of-the-art facility that provides comprehensive medical services and offers healthcare professionals access to cutting-edge equipment and a collaborative environment. This position offers an opportunity to serve veterans and contribute to their healthcare.
Requirements
- High school diploma or equivalent required
- Minimum 1 year of medical administrative or clerical experience, preferably in a healthcare or radiology setting
- Proficiency with medical scheduling systems, electronic health records, and standard office software
- Strong communication, organizational, and customer service skills
Nice To Haves
- Associate degree or medical administrative training preferred
- Familiarity with VA information systems (VISTA, CPRS) preferred
- VA or federal healthcare experience preferred but not required
Responsibilities
- Schedule and coordinate patient appointments for all radiology modalities including CT, MRI, ultrasound, nuclear medicine, interventional procedures, and general radiography
- Perform patient check-in and check-out procedures; verify patient identity, insurance information, and appointment details using VA information systems (VISTA, CPRS)
- Answer phones, respond to inquiries from patients and clinical staff, and route calls and messages appropriately
- Enter and manage radiology orders, requisitions, and referrals in the Radiology Information System (RIS); cancel and edit exams as directed
- Maintain patient records and ensure accurate data entry of demographic and clinical information
- Coordinate with clinical staff and radiologists to manage workflow, prioritize urgent exams, and minimize patient wait times
- Prepare and process correspondence, reports, and administrative documents for the Radiology Service
- Maintain file room operations including mailing records, printing film, and burning CDs as required
- Monitor and order office supplies and ensure adequate stock levels for administrative operations
- Assist with quality assurance data collection and reporting as directed by the Radiology Service leadership
Benefits
- Opportunity to serve those who served our country
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
