About The Position

Responsible for credentialing physicians, dentists, podiatrists, and Allied Health Staff and maintaining positive relationships with all Professional Services Staff. Directs and coordinates administrative support for Professional Services Staff and provides resources as required to facilitate compliance with their duties and obligations. Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and hospital. Works with a supervisor or manager and other members of the section or department to promote a harmonious work environment. Ensures that interactions with patients, the public, physicians, and other hospital personnel are friendly, courteous, helpful, and considerate. Answers telephones promptly and courteously, displays concern, and provides assistance or explains procedures as appropriate. Focuses on meeting internal and external customers’ expectations and requirements, identifying problem areas, and recommending solutions.

Requirements

  • High school graduate or equivalent.
  • Six months to one year of related work experience.
  • Proficient computer skills.
  • Excellent written and verbal skills.

Nice To Haves

  • Eligibility for certification as a Medical Staff Professional.
  • At least five years of experience as a Medical Staff Coordinator (preferred).
  • Knowledge of medical terminology (preferred).

Responsibilities

  • Credential physicians, dentists, podiatrists, and Allied Health Staff.
  • Maintain positive relationships with Professional Services Staff.
  • Direct and coordinate administrative support for Professional Services Staff and provide resources to facilitate compliance with their duties and obligations.
  • Conduct duties and interpersonal relationships in a way that projects a positive image of the department and hospital.
  • Work with the supervisor or manager and department colleagues to promote a harmonious work environment.
  • Interact with patients, the public, physicians, and hospital personnel in a friendly, courteous, helpful, and considerate manner.
  • Answer telephones promptly and courteously; assist callers and explain procedures as appropriate.
  • Meet internal and external customer expectations, identify problem areas, and recommend solutions.
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