Medical Staff Coordinator WFH

HCA Healthcare • Nashville, TN

1d • Remote

About The Position

The Medical Staff Coordinator provides credentialing, privileging, and database management services for the Division Medical Staff Services Department under the direct management of the Division Director, Medical Staff Services. The role reviews credentialing files for new and returning applicants, updates practitioner records in the Cactus database, and uses HCA Healthcare tools to provision practitioners with appropriate access to clinical systems and role-based applications.

The coordinator reviews applications and requests for clinical privileges, obtains missing information, prepares credentialing reports and files for facility review and electronic signatures, and supports expiration management. The role also records Board actions in Cactus, sends provider communications, maintains documentation, submits system-access requests, and manages practitioner permissions in the EHR Provider Dictionary. It includes obtaining required communicable disease documentation or vaccinations and uploading them to designated systems.

The position is work from home and may include a rotating week of remote on-call coverage for after-hours and weekend facility Medical Staff Services calls. A high school diploma or equivalent is required; an associate degree or higher is preferred. One year of experience is required, with prior credentialing experience preferred. HCA Healthcare credentialing and Cactus experience, as well as Certified Provider Credentialing Specialist certification, are preferred.

Requirements

• High school diploma or equivalent (High School Graduate/GED).
• At least one year of experience.
• No travel required.

Nice To Haves

• Associate degree or higher.
• At least one year of previous credentialing experience.
• HCA Healthcare credentialing and Cactus experience.
• Certified Provider Credentialing Specialist certification.

Responsibilities

• Apply the credentialing evaluation process consistently to assigned applications, reapplications, and requests for increased or new clinical privileges or changes in prescriptive authority.
• Contact providers to obtain missing or incomplete information.
• Prepare credentialing summary reports, including flagged concerns, for facility review.
• Prepare complete credentialing files in DocuSign for facility Medical Staff Office electronic signatures.
• Run Cactus reports supporting facility expiration management and communicate with providers and facility management.
• Update Cactus records to reflect Board actions on practitioner requests, including resignations, terminations, leaves of absence, denials, and withdrawals, in accordance with facility and CPC policy.
• Create and upload provider communication letters in Cactus based on Board actions.
• Scan Board communications and approval documents into Cactus provider records.
• Submit eSAF system-access requests for new access and changes to existing access, as instructed by the facility.
• Manage practitioner permissions and privileges in the EHR Provider Dictionary.
• Obtain federally or HCA-required communicable disease documentation or vaccinations and upload them to the HCA vaccine tracker and Cactus credentialing systems.
• Participate in potential rotating one-week on-call coverage for after-hours and weekend facility Medical Staff Services calls concerning access issues, credentialing needs, and questions.

Benefits

• Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
• Wellbeing support, including free counseling and referral services.
• Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
• Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Fertility and family-building benefits and adoption assistance.
• Life insurance and supplemental health protection plans.
• Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED