Coordinator - Medical Staff

HonorHealth•Scottsdale, AZ

5d•Onsite

About The Position

The Medical Staff Coordinator provides skilled administrative support to Medical Staff departments, committees, and physicians. The coordinator serves as a liaison among medical staff members, senior administrative personnel, and hospital personnel; supports committee chairpersons in addressing medical staff matters; and independently manages detailed, time-sensitive work while protecting confidential and peer-review information. The role requires critical thinking, independent judgment, discretion, strong written and interpersonal communication, professional conduct, and knowledge of office software. The coordinator may supervise a medical staff volunteer. The position coordinates committee activities and physician and allied health credentialing, privileging, reappointment, and peer-review processes in accordance with medical staff bylaws, policies, and applicable regulatory requirements. It maintains accurate and secure credentialing databases, prepares meeting materials and minutes, coordinates follow-up and special projects, supports policy and procedure development, and manages Emergency Department on-call schedules across campuses. The schedule is 8:00 a.m. to 4:30 p.m. on the day shift at the Osborn location in Scottsdale, Arizona.

Requirements

Associate degree or two years of work-related experience.
At least one year of experience in a Medical Staff or administrative support position.
Professional conduct and strong written and verbal communication skills.
Critical thinking, independent judgment, discretion, attention to detail, and ability to manage sensitive confidential information.
Knowledge of office software programs.

Nice To Haves

Bachelor’s degree or professional coursework in medical staff, medical terminology, health care, documentation, or law.
Medical Staff or administrative experience in a hospital or medical environment resulting in knowledge of medical terminology and professional physician interface.
Certified Provider Credentialing Specialist (CPCS) certification.
Certified Professional Medical Services Management certification.

Responsibilities

Coordinate activities for assigned Medical Staff departments and committees; research and prepare information for chairpersons and follow through on medical staff issues and actions.
Prepare meeting agendas at least one week in advance, accurately document minutes within 72 hours after meetings, and initiate follow-up within one week.
Protect confidential peer-review and sensitive information and provide assistance with audiovisual equipment for meetings, including setup and troubleshooting when requested.
Advise Medical Staff on credentialing, privileging, parliamentary procedure, disciplinary processes, and peer review in accordance with applicable bylaws, policies, and regulatory requirements.
Coordinate and maintain quality control for physician and allied health credentialing and reappointment, including document verification, follow-up with department chairs, obtaining external information when needed, and ensuring complete and accurate files.
Maintain a timely, accurate, secure, and current computerized database of physician and allied health information; generate forms and reports and monitor provisional and leave-of-absence status reviews.
Coordinate initial credentialing and privileging, re-credentialing and re-privileging, temporary privileges, required approvals, and distribution of notices.
Process variance reports when applicable and coordinate database information with the Quality Department, including physician responses and chairperson disposition letters.
Coordinate and manage Professional Performance Reviews and Professional Review Committee investigations when applicable; document findings, communicate recommendations, and notify practitioners as required.
Complete special projects promptly, prioritize work to meet deadlines, keep staff informed of critical situations, and draft or review policies, procedures, and departmental rules for consistency with medical staff bylaws and hospital policies.
Manage and maintain accurate Emergency Department on-call schedules across campuses in accordance with contractual obligations and department rules.
Verify eligibility criteria for Emergency Department call schedules and coordinate department chairpersons to support COBRA/EMTALA compliance and fair, equitable physician assignments.