Medical Secretary HOPD
Franciscan Alliance, Inc.
•Onsite
About The Position
The Medical Secretary is responsible for providing support to providers, which may include provider schedules, processes requests, referrals, verifications, and more. The Medical Secretary is an acting liaison between providers, clinical staff, insurance carriers, internal and external hospital departments, and patients. This role fills an additional level of administrative support to providers, and results in downstream increase in patient satisfaction.
Requirements
- High School Diploma/GED
- 1 year Medical Office
- TRAVEL IS REQUIRED
Responsibilities
- Support providers through essential administrative duties: medication refill requests, insurance verifications, referrals, coordination of drug reps/samples, surgery clearances, recall letters, medical record requests, and schedules testing.
- Manage new patient referrals, including creating records in electronic medical record (EMR), scheduling appointment, and verifying insurance.
- Provide customer service via incoming and outgoing phone calls, email, and in-person interactions.
- Process surgery clearance forms.
Benefits
- Comprehensive benefit offerings
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
