Medical Secretary
Franciscan Health•Indianapolis, IN
•Onsite
About The Position
The Medical Secretary at Indiana Heart Physicians provides administrative support to providers in a busy cardiology practice. The role acts as a liaison among providers, clinical staff, insurance carriers, hospital departments, and patients to help ensure patient satisfaction. This is an in-person position with operating hours Monday through Friday, 8 a.m. to 5 p.m., and a consistent day-shift schedule. Observed holidays are days off. Travel of up to 20% is required.
Requirements
- High school diploma or GED.
- At least 1 year of medical office experience.
- Ability to travel up to 20%.
Responsibilities
- Support providers with medication refill requests, insurance verifications, referrals, coordination of drug representatives and samples, surgery clearances, recall letters, medical record requests, and scheduling tests.
- Manage new patient referrals, including creating records in the electronic medical record (EMR), scheduling appointments, and verifying insurance.
- Provide customer service through incoming and outgoing phone calls, email, and in-person interactions.
- Process surgery clearance forms.
- Act as a liaison between providers, clinical staff, insurance carriers, internal and external hospital departments, and patients.
Benefits
- Eligible employees have access to comprehensive benefit offerings; details are available on the company's career site.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
