Medical Secretary
About The Position
Coastal Women's Healthcare is seeking a Medical Secretary to support its clinical team and ensure the smooth operation of patient care. This role is primarily focused on scheduling and rescheduling appointments for existing patients, collaborating closely with providers and nursing staff to coordinate care and address any scheduling needs. The ideal candidate will be organized, detail-oriented, and comfortable in a fast-paced medical office environment. Familiarity with OB/GYN terminology and services is beneficial due to the close interaction with the clinical team and the need to understand the services provided.
Requirements
- Strong communication and customer service skills
- Ability to manage multiple tasks in a fast-paced environment
- Experience with computerized scheduling systems and electronic health records
- Team player with a positive, solutions-oriented approach
- Ability to pass a background check and drug screening test
Nice To Haves
- Knowledge of OB/GYN terminology and services
Responsibilities
- Manage a high volume of appointment scheduling/rescheduling across multiple providers and departments.
- Utilize a computerized scheduling system to match provider availability with patient preferences.
- Proactively review the practice schedule to ensure accurate patient bookings and proper opening of provider schedules.
- Maintain accurate and comprehensive scheduling records for analysis of patient and staffing patterns.
- Collaborate with providers and nurses to ensure efficient patient flow.
- Coordinate with providers, clinical staff, and other team members to resolve scheduling conflicts or concerns.
- Consult with the supervisor on system issues or scheduling challenges.
- Document relevant patient information in the EHR clearly and concisely.
- Effectively manage multiple tasks, ensuring timely notifications for normal patient results, referral appointments, and appointment changes.
- Use the patient portal to manage appointment requests and updates.
Benefits
- Professional, welcoming environment
- Opportunity to build relationships with coworkers
- Work alongside experienced providers and clinical staff
- Make a meaningful difference in patients' lives
- Work is valued
- Contributions matter
- Part of a team that takes pride in their work
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
