Medical Secretary

National Capital Treatment and Recovery•Arlington, VA

14d•$22 - $27•Onsite

About The Position

National Capital Treatment & Recovery, formerly Phoenix House, is seeking a full-time Medical Secretary to assist the Medical Department with administrative tasks at its Adult Men's Residential Program in Arlington, Virginia. The role is hourly and scheduled Monday through Friday, 10 a.m. to 6 p.m. It requires basic office skills and knowledge of medical terminology and clinic or laboratory procedures. The Medical Secretary supports patient rights and advocacy, works collaboratively with the healthcare team, and performs administrative functions such as ordering supplies, scheduling staff meetings, preparing meeting minutes, completing prior authorizations and vendor billing documentation, preparing patient charts, compiling new staff orientation packets, and assisting with monthly chart audits. The position also entails attending staff meetings, following program and organizational policies, maintaining CARF standards and professional boundaries, and pursuing ongoing professional development while maintaining current required credentials. The role requires strong computer, communication, organizational, documentation, and interpersonal skills; the ability to work with varied client populations; and the ability to comply with confidentiality regulations. Work takes place in a substance abuse treatment environment that may involve exposure to infectious diseases, and business-related travel may be required. Reasonable accommodations may be made for individuals with disabilities to perform the essential duties and responsibilities.

Requirements

High school diploma or equivalency required.
Medical Assistant or Medical Technician certification required.
Basic office skills and knowledge of medical terminology and clinic or laboratory procedures.
Excellent computer skills, including email, word processing, spreadsheets, recordkeeping software, and working knowledge of Microsoft Office 360.
Ability to carry out instructions and accurately document medical information.
Ability to work and communicate with others and develop rapport with varied client populations.
Ability to apply organizational management skills and maintain self and resident discipline.
Ability to comply with state and federal confidentiality regulations and maintain appropriate boundaries with residents.
Strong verbal communication, active listening, writing, and interpersonal skills.
Strong organizational skills and the ability to multitask and learn quickly.
Professional, competent, detail-oriented, self-directed, and focused on quality, outcomes, and supportive, fair interactions.
Maintain current licensure or certification, including FEAR, CPR, First Aid, and Medication Management.
Able to meet the physical demands of the position, including regularly sitting, using hands, reaching, and talking or hearing; occasionally standing, walking, stooping, kneeling, crouching, and lifting or moving up to 10 pounds.

Nice To Haves

Bachelor's degree preferred.
Certified Administrative Professional (CAP) or Organizational Management (OM) specialty certification preferred.

Responsibilities

Demonstrate knowledge of patient rights and serve as an advocate for patients and families.
Advocate for unit needs and work collaboratively with members of the healthcare team.
Communicate information, respond to requests, build rapport, and participate in team problem-solving.
Order supplies.
Schedule staff meetings and send out meeting minutes.
Complete prior authorizations and billing documentation for outside vendors.
Prepare patient charts and compile new staff orientation packets.
Assist with monthly chart audits.
Attend and participate in scheduled staff meetings as required.
Abide by program and NCTR policies and procedures.
Ensure CARF standards are instituted and maintained.
Promote NCTR's quality standards and ethical practices in public and private contacts.
Pursue professional growth through workshops, trainings, and staff in-service trainings.
Maintain current licensure or certification, including FEAR, CPR, First Aid, and Medication Management.
Maintain professional boundaries with staff and clients.
Prepare and maintain required documentation and accurately document medical information.
Correspond in writing with other medical offices, insurance companies, and patients.
Keep track of insurance forms, schedules, patient charts or files, and office supplies.