Medical Secretary/Receptionist

NorWest Community Health CentresUnorganized Thunder Bay District, ON
CA$23 - CA$28Onsite

About The Position

One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services. We are currently seeking a Casual Receptionist/Secretary who as a valuable member of the Community Health Centre team, is responsible for greeting clients, handling incoming telephone calls and requests for information, scheduling appointments, maintaining appropriate filing systems, updating the client database, and performing various office administrative duties.

Requirements

  • Two years of experience as a receptionist, preferably in a clinical setting or human service organization.
  • Demonstrated ability to perform well when dealing with multiple demands and unpredictable workflows.
  • Excellent organizational skills, judgment, tact and problem solving skills.
  • A professional and friendly telephone manner and experience in dealing with the public in a mature sensitive and helpful manner in person and by telephone.
  • Good knowledge of medical terminology and high proficiency/accuracy in word processing, and data entry skills.
  • Awareness of and sensitivity to health issues particularly within populations who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured).
  • High school diploma or equivalent.

Responsibilities

  • Greeting clients
  • Handling incoming telephone calls and requests for information
  • Scheduling appointments
  • Maintaining appropriate filing systems
  • Updating the client database
  • Performing various office administrative duties

Benefits

  • Option to join the Health Care of Ontario’s Pension Plan (HOOPP)
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