Medical Secretary/Receptionist

NorWest Community Health Centres•Thunder Bay, ON

2d•CA$41,956 - CA$50,551•Onsite

About The Position

NorWest Community Health Centres is seeking a 1 FTE contract Medical Secretary/Receptionist to join their Virtual Urgent Care Clinic Team. This role is responsible for monitoring client flow, handling incoming telephone calls, scheduling appointments, and updating the client database. The position requires providing excellent customer service in a fast-paced work environment, with the ability to manage multiple tasks, respond efficiently with clients, and work effectively as part of a team. This is a contract position until March 31, 2027, located at the Thunder Bay Site.

Requirements

Three to five years of office experience, preferably in a health setting
Demonstrated ability to be flexible, organized, a self-starter, and possess excellent problem-solving skills
Demonstrated ability to perform well under stress and to deal with multiple demands and unpredictable delays
Excellent organizational skills, judgment and tact
Good knowledge of medical terminology
High proficiency/accuracy in word processing, dicta typing and data entry skills
Proficiency in the use of computers and Microsoft Office
Secondary school diploma, Medical Secretary certificate or equivalent relevant work experience
Demonstrated experience working across all genders with racialized populations, indigenous peoples, individuals who engage in sex work, individuals who are/have been incarcerated, people with mental health challenges, and people who have experienced trauma
Valid driver’s license or access to a vehicle