Medical Secretary

TEKsystems•Baltimore, MD

6d•$21 - $23•Onsite

About The Position

TekSystems is currently hiring for a Medical Secretary in the Baltimore area. This role is not patient-facing but operates behind the scenes in the office. The Medical Secretary will support the schedules and patient volumes of 3-4 doctors, utilizing EPIC software for patient scheduling. Key responsibilities include answering phones, obtaining pre-authorizations for insurance for upcoming surgeries, appointments, and check-ups, contacting doctor's offices and hospitals for pre-op results, and verifying insurance daily. The ideal candidate must be knowledgeable about insurance companies and their processes, and experienced in working with and navigating insurance portals. This role also involves calling doctor's clinics to obtain customer scans, managing medical records, and handling insurance referrals.

Requirements

3 years or more of medical secretary experience
High volume patient experience
EPIC experience
Must have at least high school diploma
At least 3+ years of medical secretary/patient access/prior auth/referral coordinator or back office experience within a Hospital or HIGH VOLUME MEDICAL CLINIC
Previous EPIC experience is a MUST
Insurance Procedural prior authorizations
Insurance referrals experience
Experience working with and navigating insurance portals
Medication prior authorizations
Appointment scheduling

Responsibilities

Supporting 3-4 drs schedules and patient volumes
Utilizing EPIC software to schedule patients
Answer phones
Obtaining pre-authorizations for insurance for patients before they come in for surgeries, appointments, check ups
Calling Dr offices/hospitals for pre-op results
Verifying insurance on a daily basis
Calling drs. clinics to get customer scans
Managing medical records
Handling insurance referrals
Experience working with and navigating insurance portals