Medical Secretary

TEKsystems•Baltimore, MD

1d•$21 - $23•Onsite

About The Position

We are seeking an experienced Medical Secretary to support a busy specialty medical practice in Baltimore, MD. This is a fast-paced, administrative-focused role that works behind the scenes to support providers, coordinate patient care, and manage insurance-related processes. The ideal candidate will have strong knowledge of insurance authorizations, referrals, scheduling, and Epic EMR.

Requirements

High school diploma or equivalent
Minimum 3 years of experience in one of the following: Medical Secretary, Patient Access Representative, Prior Authorization Specialist, Referral Coordinator, Medical Office Administrator
Experience working in a hospital or high-volume medical practice
Previous Epic EMR experience required
Strong knowledge of: Insurance prior authorizations, Insurance referrals, Insurance verification, Medication authorizations, Appointment scheduling, Insurance portals and payer processes
Excellent communication and organizational skills

Responsibilities

Support scheduling and patient volume management for 3–4 physicians
Schedule patient appointments using Epic EMR
Answer incoming phone calls and assist with administrative inquiries
Obtain insurance prior authorizations for surgeries, procedures, medications, and office visits
Process insurance referrals and verify insurance coverage on a daily basis
Navigate insurance portals to obtain authorizations and patient information
Coordinate with physician offices, hospitals, and clinics to obtain pre-operative results, medical records, imaging, and documentation
Maintain accurate patient information and ensure timely completion of administrative tasks
Work closely with providers and clinical staff to support efficient patient care operations