Medical Secretary I

St. Joseph's Health•Paterson, NJ

About The Position

Provides office support to the department and is responsible for revenue cycle functions, including registration, account processing, insurance verification, and authorization. Schedules patients according to department policy and performs filing and typing as needed. Maintains patient and data files and orders supplies and other items as needed. Cross-training is required to support appropriate patient scheduling and billing processes.

Requirements

  • High school diploma or equivalent.
  • One to two years of previous work-related experience.
  • Proficiency in Microsoft Office, including Word, Excel, Access, Outlook, and PowerPoint.
  • Communication skills to frequently answer telephone calls and work through multiple interruptions while maintaining positive communication.

Nice To Haves

  • Bilingual.

Responsibilities

  • Provide office support to the department.
  • Perform revenue cycle functions, including registration, account processing, insurance verification, and authorization.
  • Schedule patients according to department policy.
  • Perform filing and typing as necessary.
  • Maintain patient and data files.
  • Order supplies and other items as needed.
  • Verify patient insurance coverage and obtain necessary authorizations for procedures and diagnostic tests.
  • Communicate with insurance companies as needed to resolve issues.
  • Obtain accurate subscriber information, including insurance plan codes, policy numbers, group numbers, and person identification numbers, for the appropriate billing system.
  • Enter charges, modifiers, ICD-10 codes, and CPT procedure codes according to finance and medical records policy.
  • Ensure operative reports and encounter forms are submitted for billing within designated timeframes.
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