Medical Scribe - Float

CVS Health • Chandler, AZ

10d • Onsite

About The Position

The Medical Scribe, internally referred to as a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers by completing accurate, specific, and timely clinical documentation so providers can focus on patient care. Scribes participate in the full patient-care journey, including morning huddles, observing and documenting visits in exam rooms, and assisting with follow-up steps after visits. They document patient encounters in real time, prepare after-visit summaries, assign CPT and ICD-10 codes, and help identify and close care gaps. The role also includes clinical documentation improvement, medical-record review, use of population health tools, and administrative support for the provider and care team. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventive care for chronic conditions, documentation, population health data, and team-based care. The position is full time, based in Oak Street Health clinics at various locations, and offers predictable hours and break times. Candidates are asked to commit at least one year, with two or more years considered ideal.

Requirements

• Knowledge of medical terminology and common medications, through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and work as part of a patient-care team, including adapting to the provider’s working style.
• Ability to be a self-starter within the role’s scope.
• Excellent job attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or another language spoken in the communities served, where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.

Responsibilities

• Join providers in exam rooms to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide administrative support to the provider and care team.
• Support the care team with additional clinical-documentation-related responsibilities.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources supporting physical, emotional, and financial well-being, based on eligibility.
• Eligible for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed