Medical Scribe - Float
About The Position
The Medical Scribe, also known internally as a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers with clinical documentation so they can focus on patient care. Scribes assist throughout the patient-care journey by huddling with providers to plan the day's visits, observing and documenting encounters in the exam room, and following up after visits to help with next steps. Scribes document patient encounters in real time and develop expertise in Oak Street Health’s value-based care model, chronic-condition care, and ICD-10 and CPT coding. They use this knowledge to help providers identify and close care gaps. The role includes extensive on-the-job training in clinical workflows, value-based medicine, preventive care for chronic conditions, accurate documentation, population health data streams, and team-based care. This is a full-time, in-person clinic position with approximately 40–45 hours per week during clinic hours and predictable hours and break times. The job description recommends a commitment of at least one year, with two or more years considered ideal.
Requirements
- Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
- Advanced listening and communication skills.
- Strong computer literacy and ability to learn new technical workflows.
- Ability to adapt to new workflows and quickly learn concepts and skills.
- Ability and willingness to take direction and work as part of a patient-care team, including adapting to the provider’s working style.
- Ability to be a self-starter within the role’s scope.
- Excellent attendance and ability to work in person in clinics.
- Ability to commit to at least one year in the role; two or more years is ideal.
- Ability to work approximately 40–45 hours per week during clinic hours.
- Compliance with hospital and Oak Street Health policies, including HIPAA.
- U.S. work authorization.
- Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served where indicated.
Nice To Haves
- Prior clinical experience, including shadowing and/or volunteering.
- Prior scribe or transcription experience.
- Ability to type 70 or more words per minute.
Responsibilities
- Join providers in exam rooms to observe patient visits.
- Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
- Assign appropriate CPT and ICD-10 codes.
- Prepare After Visit Summaries.
- Consult with providers to ensure documentation is accurate and specific.
- Request and review medical records.
- Use Oak Street Health population health tools to support clinical documentation improvement.
- Prepare for and support daily huddles and Clinical Documentation Reviews.
- Consult with providers about clinical documentation opportunities.
- Place orders and referrals.
- Address tasks and provide additional clinical-documentation-related support to the care team.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision coverage, based on eligibility.
- Paid time off.
- Retirement savings options.
- Wellness programs and other resources supporting physical, emotional, and financial well-being, based on eligibility.
- Eligibility for a CVS Health bonus, commission, or short-term incentive program in addition to base pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
