Medical Scribe

Summit Health•Carle Place, NY

12d

About The Position

The Medical Scribe (also referred to as Scribe Tech) captures accurate, detailed patient-visit documentation in the electronic medical record (EMR) in a timely manner and assists physicians with basic patient care and medical procedures. The role also supports site management by helping direct patient flow, maintain inventory, follow up on laboratory matters, and ensure compliance with Department of Health regulations. Scribe Techs provide compassionate, high-quality customer service while following established protocols and managing the pace and volume of an urgent care facility. This role offers exposure to the healthcare profession and may be of interest to people pursuing CNA, medical assistant, EMT, paramedic, medical school, physician assistant school, or nursing careers. Training is provided. The scheduled shift is 8–12 hours, excluding meal and break time. The schedule is full-time and includes a weekend day.

Requirements

High school diploma or GED.
Friendly and professional demeanor with excellent bedside manner.
Flexibility to work a full-time schedule that includes a weekend day.
Excellent verbal, written, and interpersonal skills; English speaking and writing skills are required.
High attention to detail and the ability to work independently.
Strong organizational, problem-solving, communication, and interpersonal skills.
Computer proficiency.
Basic Life Support (BLS) certification required at the time of hire.
Ability to lift light to moderate weight at times, such as boxes of medical or facility supplies, and maintain a quick pace during the shift.
Passion for helping others in an urgent care environment; a positive, adaptable, team-oriented approach and commitment to compassionate service.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program and/or phlebotomy certification; these are not required, and training is provided.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on the site location.

Responsibilities

Capture accurate, detailed documentation of patient visits in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, including tasks such as phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
Maintain Department of Health compliance for site laboratories and exam rooms, including logbooks, expiration checks for medications and supplies, and proper specimen handling.
Escort patients to exam rooms, X-ray, or other on-site facilities as needed.
Maintain a quick pace in a fast-paced urgent care facility throughout scheduled shifts, excluding meal and break time.
Facilitate diagnostic tests such as CT, MRI, and ultrasound, and arrange referrals to medical specialists for follow-up through Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Help maintain a clean, courteous, and professional working environment.
Ensure the site is fully stocked with supplies.
Provide compassionate care and customer service to patients while following established protocols and work processes.