Medical Scribe

CVS Health • Glendale, IN

4d • Onsite

About The Position

The Medical Scribe, known internally at Oak Street Health as a Clinic Informatics Specialist (CIS), supports primary care providers by documenting clinical encounters and assisting with clinical documentation workflows. The role supports providers throughout the patient care journey, including morning huddles, real-time documentation during patient visits, and follow-up after visits. Scribes develop expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, and identifying care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventive care, documentation, population health data, and team-based care. The role is suited to candidates seeking paid clinical experience or careers in health informatics, public health, healthcare administration, medical coding, and related fields. A commitment of at least one year is required, with two or more years considered ideal.

This is a full-time position, typically requiring approximately 40–45 hours per week during clinic hours, with predictable hours and break times. The stated anticipated weekly hours are 40. The role is performed in person in Oak Street Health clinics. The pay range is $17.00–$28.46 per hour, with potential eligibility for a CVS Health bonus, commission, or short-term incentive program. Benefits for eligible full-time employees include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and work as part of a patient-care team, including adapting to the provider's working style.
• Ability to be a self-starter within the scope of the role.
• Excellent job attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served, where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.

Responsibilities

• Join providers in exam rooms to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide administrative support to the provider and care team.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues and their families, based on eligibility
• Potential eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed