Medical Scribe

CVS Health • Wyoming, MI

6d • $17 - $26 • Onsite

About The Position

The Medical Scribe, called a Clinical Informatics Specialist (CIS) at Oak Street Health, supports primary care providers by handling clinical documentation so providers can focus on patient care. Scribes work with their paired provider throughout the care journey: they huddle before visits, observe and document encounters in the exam room, and help with follow-up steps after visits. They document encounters in real time and develop expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, and identifying care gaps. The role includes extensive on-the-job training in clinical workflows, value-based medicine, preventive care, documentation, population health data, and team-based care.

This is a full-time, in-person clinic role, typically working approximately 40–45 hours per week during clinic hours, with predictable hours and break times. The posting states anticipated weekly hours of 40. Candidates should be able to commit to at least one year, with two or more years considered ideal. The position is presented as an opportunity for individuals pursuing pre-medical and related healthcare fields to gain paid clinical experience.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and participate as a member of a patient-care team, including adapting to the provider's working style.
• Ability to be a self-starter within the scope of the role.
• Excellent attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or another language spoken in the communities served where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.
• Commitment of two or more years is ideal.

Responsibilities

• Join providers in exam rooms to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide other administrative support to the provider and care team related to clinical documentation.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues' physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed