Medical Scribe

CVS Health • Dayton, OH

10d • Onsite

About The Position

The Medical Scribe, referred to internally at Oak Street Health as a Clinical Informatics Specialist (CIS), supports primary care providers with clinical documentation so providers can focus on patient care. Scribes participate in the patient care journey by preparing for the day’s visits with providers, observing and documenting visits in the exam room, and helping with follow-up tasks afterward. They document patient encounters in real time, support accurate and timely clinical documentation, and help providers identify and address care gaps.

The role includes training in clinical workflows, value-based medicine, preventive care for chronic conditions, documentation, population health data, and team-based care. Scribes develop familiarity with chronic-condition documentation and ICD-10 and CPT coding. The position is full-time, in person in clinics, and requires approximately 40–45 hours per week during clinic hours. Candidates should be prepared to commit at least one year, with two or more years considered ideal.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and contribute to a patient-care team, including adapting to the provider’s working style.
• Ability to be a self-starter within the scope of the role.
• Excellent job attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.

Responsibilities

• Join providers in exam rooms to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and support the care team with additional clinical-documentation-related responsibilities.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed