Medical Scribe

CVS Health•Greensboro, NC
•$17 - $28•Onsite

About The Position

Oak Street Health’s Clinical Informatics Specialists, also known as Medical Scribes, support primary care providers by serving as clinical documentation assistants. Each Scribe is paired with one provider and joins them in exam rooms and team huddles, then prepares post-visit summaries to support accurate, specific, and timely documentation. Training covers Oak Street Health’s value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Scribes help the interdisciplinary team identify and close care gaps, support preventive measures for chronic conditions, and contribute to positive patient experiences. The role is intended for people seeking substantial clinical exposure, particularly those pursuing pre-medical or healthcare administration paths. Because the provider-patient partnership depends on the Scribe, candidates should be prepared to commit at least one year, with two or more years preferred. This is a paid, full-time, in-person opportunity to gain experience with chronic disease management and patient care workflows before pursuing MD, PA, nursing, or other healthcare programs. It is not a hands-on patient care position.

Requirements

  • Minimum typing speed of 55 WPM.
  • Commitment of at least one year; two or more years is strongly preferred.
  • Excellent attendance and ability to work in person in the clinic approximately 40–45 hours per week, with predictable hours and break times.
  • Advanced listening and communication skills.
  • Strong computer literacy and ability to learn new technical processes.
  • Ability to work independently as a self-starter, take direction, and contribute as a team member.
  • Ability to adapt to new workflows and quickly learn concepts and skills, including a paired provider’s processes and procedures.
  • Comply with hospital and Oak Street Health policies, including HIPAA.
  • Ability to remain in a stationary upright position or move about the work area for approximately 6–7 hours of an 8-hour workday.
  • US work authorization.

Nice To Haves

  • Typing speed of 70 WPM or higher.
  • Recent graduate or current student, with full-time availability, in a healthcare-based degree program and interest in an administrative position that supports career goals.
  • Experience in a detail-oriented role requiring high accuracy, such as research, laboratory work, transcription, or scribing.
  • Knowledge of medical terminology and common medications.
  • Prior clinical experience, including shadowing or volunteering.
  • Fluency in another language.

Responsibilities

  • Join the provider in the exam room to observe patient visits.
  • Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
  • Assign appropriate CPT and ICD-10 codes.
  • Prepare After Visit Summaries.
  • Consult with the provider to ensure documentation is accurate and specific.
  • Request and review medical records.
  • Use Oak Street Health population health tools to support clinical documentation improvement.
  • Prepare for and support Daily Huddles and Clinical Documentation Reviews.
  • Consult with the provider about clinical documentation opportunities.
  • Place orders and referrals.
  • Address tasks and support the care team with additional clinical documentation responsibilities.
  • Perform other administrative duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support physical, emotional, and financial well-being, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program
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