Medical Scribe

CVS Health•Youngstown, OH

4d•Onsite

About The Position

The Medical Scribe supports Oak Street Health primary care providers by managing clinical documentation so providers can focus on patient care. Scribes coordinate with their paired provider throughout the care journey, including preparing for daily visits, observing and documenting patient encounters in the exam room, and following up on next steps. Internally called Clinic Informatics Specialists (CISs), they help ensure documentation is accurate, specific, and timely. The role includes documenting patient encounters in real time, assigning appropriate CPT and ICD-10 codes, preparing after-visit summaries, and helping providers identify and close care gaps. Scribes also support clinical documentation improvement, daily huddles, clinical documentation reviews, orders, referrals, and other care-team tasks. Extensive on-the-job training is provided in clinical workflows, value-based medicine, chronic-condition and preventive care, documentation, population health data, and team-based care. The position is full time, in person at clinics, and works approximately 40–45 hours per week during clinic hours. Candidates are asked to commit to at least one year, with two or more years ideal. This role may suit people preparing for medical, physician assistant, or nurse practitioner programs, or pursuing careers in health informatics, public health, healthcare administration, or medical coding. Oak Street Health provides personalized primary care for older adults on Medicare, with a community-centered model focused on quality of care.

Requirements

Knowledge of medical terminology and common medications, acquired through a pre-medical degree or prior clinical experience.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Ability to adapt to new workflows and quickly learn concepts and skills.
Ability and willingness to take direction and work as a member of a patient-care team, adapting to the provider’s working style.
Ability to be a self-starter within the role’s scope.
Excellent job attendance and ability to work in person in clinics.
Ability to commit to at least one year in the role.
Ability to work approximately 40–45 hours per week during clinic hours.
Compliance with hospital and Oak Street Health policies, including HIPAA.
US work authorization.
Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where indicated.

Nice To Haves

Prior clinical experience, including shadowing and/or volunteering.
Prior scribe or transcription experience.
Ability to type 70 or more words per minute.
Commitment to two or more years in the role is ideal.

Responsibilities

Join providers in exam rooms to observe patient visits.
Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare after-visit summaries.
Consult with providers to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street Health population health tools to support clinical documentation improvement.
Prepare for and support daily huddles and clinical documentation reviews.
Consult with providers on clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide administrative support for the provider and care team.
Perform other duties as assigned.

Benefits

Paid vacation and sick time.
401(k) match options and retirement savings options.
Health insurance, including medical, dental, and vision coverage.
Paid time off.
Wellness programs and other resources supporting physical, emotional, and financial well-being.
Leadership development opportunities.
Continuing education stipends.
Flexible work environments.
Opportunities for high levels of responsibility and rapid advancement.
Eligibility for a CVS Health bonus, commission, or short-term incentive program.