Medical Scribe

Summit Health CityMD•White Plains, NY

About The Position

The Scribe Tech captures accurate, detailed patient-visit documentation in the electronic medical record (EMR) and assists physicians with basic patient care and medical procedures. The role also supports site operations, including patient flow, inventory, laboratory follow-up, and compliance with Department of Health regulations. Scribe Techs provide compassionate, professional customer service while working at the pace of a busy urgent care facility without compromising quality. This position offers exposure to the healthcare profession and may be of interest to people pursuing CNA, medical assistant, EMT, paramedic, medical school, physician assistant, or nursing careers. Training is provided. The scheduled shift is 8–12 hours, excluding meal and break time, and the full-time schedule includes a weekend day.

Requirements

High school diploma or GED.
Basic Life Support (BLS) certification required at the time of hire.
English speaking and writing skills.
Ability to work a flexible full-time schedule that includes a weekend day.
Ability to maintain a quick pace in a fast-paced urgent care facility for the duration of an 8–12-hour scheduled shift, excluding meal and break time.
Excellent verbal, written, and interpersonal skills.
High attention to detail and ability to work independently.
Strong organizational, problem-solving, communication, and interpersonal skills.
Computer proficiency.
Friendly, professional manner and excellent bedside manner.
Team-oriented approach, adaptability, and a positive attitude.
Passion for helping others in an urgent care environment.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program.
Phlebotomy certification.
Knowledge of third-party payer requirements.
Bilingual language skills, depending on the site location.

Responsibilities

Capture accurate and detailed documentation of patient visits in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, which may include phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
Maintain Department of Health compliance for site laboratories and exam rooms, including maintaining logbooks, checking for expired medications and supplies, and handling specimens properly.
Escort patients to exam rooms, x-rays, or other on-site facilities as needed.
Facilitate diagnostic tests, such as CT scans, MRIs, and ultrasounds, and referrals to medical specialists for follow-up care through Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Help maintain a clean, courteous, and professional working environment.
Ensure the site is fully stocked with supplies.
Provide compassionate care and outstanding customer service while following established protocols and work processes.
Assist site management with directing patient flow, inventory, and follow-up on laboratory matters.