Medical Scribe

CVS Health•Baton Rouge, LA
•$17 - $26•Onsite

About The Position

The Medical Scribe, also called a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers with clinical documentation so they can focus on patient care. The scribe prepares with the provider during morning huddles, observes and documents patient visits in the exam room, and follows up after visits to support next steps. Scribes document encounters in real time, help ensure accurate and specific documentation, and use knowledge of value-based care, chronic conditions, ICD-10 and CPT coding, and population health tools to help providers identify and close care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventative care, documentation, population health data, and team-based care. This is a full-time, in-person clinic role, generally requiring approximately 40–45 hours per week during clinic hours. Candidates are expected to commit at least one year, with two or more years ideal.

Requirements

  • Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
  • Advanced listening and communication skills.
  • Strong computer literacy and ability to learn new technical workflows.
  • Ability to adapt to new workflows and quickly learn new concepts and skills.
  • Ability and willingness to take direction, work as part of a patient care team, and adapt to the provider's working style.
  • Ability to be a self-starter within the scope of the role.
  • Excellent attendance and ability to work in person in clinics.
  • Ability to commit to at least one year in the role.
  • Ability to work approximately 40–45 hours per week during clinic hours.
  • Compliance with hospital and Oak Street Health policies, including HIPAA.
  • US work authorization.
  • Fluency in Spanish, Polish, Russian, or another language spoken in the communities served where indicated.

Nice To Haves

  • Prior clinical experience, including shadowing and/or volunteering.
  • Prior scribe or transcription experience.
  • Ability to type at least 70 words per minute.
  • A commitment of two or more years in the role is ideal.

Responsibilities

  • Join the provider in the exam room to observe patient visits.
  • Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
  • Assign appropriate CPT and ICD-10 codes.
  • Prepare After Visit Summaries.
  • Consult with providers to ensure documentation is accurate and specific.
  • Request and review medical records.
  • Use Oak Street Health population health tools to support clinical documentation improvement.
  • Prepare for and support daily huddles and Clinical Documentation Reviews.
  • Consult with providers about clinical documentation opportunities.
  • Place orders and referrals.
  • Address tasks and provide other administrative support related to clinical documentation for the provider and care team.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being, based on eligibility
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program
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